VP, Revenue Operations

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

The VP of Revenue Operations (RevOps) is the strategic architect of the entire revenue engine, responsible for aligning Sales, Marketing, and Customer Success into a single, high-performance system. This role moves beyond traditional siloed management to design integrated workflows, data architectures, and AI-driven strategies that ensure predictable growth and operational efficiency.

The VP of RevOps will lead the end-to-end revenue lifecycle, transforming cross-functional data into actionable intelligence. You will bridge the gap between leadership (CEO/CRO/CFO) and frontline execution to eliminate friction and maximize profitable topline growth.

Key Responsibilities::
• Strategic Planning & Operating Model: Lead annual and quarterly revenue planning, including forecasting, territory design, quota setting, and market segmentation.
• Process Optimization: Architect the full Go-To-Market (GTM) process, from top-of-funnel lead management to bottom-of-funnel renewals and expansion.
• Revenue Intelligence & performance tracking: Implement AI-powered forecasting and predictive analytics to proactively identify pipeline risks and expansion opportunities.
• Incentive Design: Design and govern sales compensation plans to drive desired behaviors and financial responsibility.
• Tech Stack Governance: Own the GTM tech stack strategy and decisions, in partnership with GTM Systems

Qualifications:
• Experience: 10–15+ years in RevOps, Sales Ops, or GTM leadership within a high-growth B2B SaaS environment.
• Strategic Leadership: Proven ability to influence cross-functional executives and lead without direct authority across disparate departments.
• Technology Mastery: Hands-on experience with modern GTM stacks, including Salesforce, HubSpot and AI-driven automation platforms.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, internet, and childcare reimbursements
💚 Generous parental leave policy

DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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