VP of Product (AI Adoption)

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

About the Opportunity

We're seeking an exceptional leader to develop, launch and scale our groundbreaking AI Adoption platform. You will be reporting directly into the Founder & CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up, blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customer-centric and product-focused leader who has previously brought a new software product to market, ideally as a founder or core member of an early-stage start-up team.

Multiverse’s established UK apprenticeship business has over 1500 customers and is rapidly growing. In parallel, we can see clear demand from our customers and partners for a non-apprenticeship product, which drives AI tool adoption. Despite massive investments in Microsoft 365 Copilot and other enterprise AI solutions, adoption rates remain frustratingly low, with our US data showing only 42% of AI licenses are actively used with $4.5M wasted per 1,000 employees on underutilized SaaS tools.

This is a rare opportunity to:

• Lead a category-defining product with proven initial traction into a greenfield UK market

• Solve a massive enterprise pain point that affects every major global company

• Build something from scratch while leveraging proven playbooks and IP

• Shape the future of work in the AI era.

What you’ll build

Our team has created an MVP product which has shown 7x adoption results in initial customer pilots. Using a mix of software and services, it delivers personalised, role and tool-specific AI use cases and upskilling at scale. Social features, along with measured and reported RO,I further drive adoption and business impact.

We’re now looking to develop and scale this product at pace, with the VP AI Adoption Product hiring a dedicated team of engineers, engagement managers and more to expedite its roll out. You'll establish our Adoption Platform as its own ‘start-up’ within the business, with the benefit of our existing customer base, IP and established team to support its growth.

Key Responsibilities

1. Product Strategy and Vision: Define the platform's long-term vision, strategy, and roadmap, continually iterating on it to find established product market fit.

2. Product Development and Launch: end-to-end ownership of the product lifecycle from concept to launch and iteration, creating a product that delights customers and delivers measured business impact.

3. Customer / Partner Centricity and Engagement: Build relationships with customers and partners to maintain focus on their needs for continuous product evolution, including implementing development partner programmes.

4. Team Recruitment and Leadership: Recruit, develop and scale a dedicated cross-functional team, fostering an agile, results-driven environment and collaboration with existing Multiverse teams.

5. Scale to Deliver Sustainable Business Results: Expand to new customers and markets, maturing the product to deliver scaled customer adoption and business impact. Own the product’s P&L, including revenue and margin goals.

About you

Required Experience

• Proven track record launching new products or entering new markets

• Deep experience in developing products with technical teams

• Deep experience in B2B sales to C-Suite decision makers

• Strong understanding of AI/ML landscape and enterprise adoption challenges

• Experience in hiring and scaling product and commercial teams

Preferred Experience

• Background in workforce transformation or workforce technology

• Experience with ISV partnership ecosystems

Skills & Attributes

• Strategic Vision: Ability to see around corners and build long-term competitive advantage

• Execution Excellence: Track record of delivering results in fast-moving environments

• Customer Obsession: Deep empathy for customer challenges and outcomes

• Data-Driven: Comfortable with metrics, analytics, and ROI-focused selling

• Collaborative Leadership: Experience working across global, cross-functional teams

• Market Intelligence: Deep network within UK enterprise technology ecosystem

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.