VP of Growth - Mexico City

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

First things first: What is this role about?

You’re probably expecting an eye-catching, mesmerizing job description that will sweep you off your feet, flavoured with the coolest startup jargons. After all, we’re a company backed by Sequoia, the world’s most prestigious VC known for their investment in Facebook, Instagram, Whatsapp and the like, with an awarded woman CEO and a team across the globe that takes the word “diversity” very seriously. We are a community of entrepreneurs, with a strong and innovative product culture, and a differentiated product that attracts big logos. Our go-to-market strategy has been proven in 19 markets already. But that’s exactly why we think that nothing says more than the real experience. We’re underdogs who believe in the power of actions more than anything. Our country managers are conversation starters, network builders, and noise makers. Being a part of our business development team requires a great sets of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. So we asked our current country managers to tell us what their day-to-day is really like and, in a nutshell, this is what they told us.

What You Will Need:
• Minimum 8 years of proven experience in enterprise sales in a SAAS, Digital Marketing, or E-commerce company.
• Minimum 4 years of management experience, leading a team of enterprise sales and customer success executives.
• Demonstrated success in an impact-driven role directing the growth of a business, preferably with a high-growth, enterprise SaaS company.
• A track record of signing new enterprise-level clients and exceeding quotas, with excellent prospecting skills.
• An extensive portfolio within the retail, travel, finance, and other industries, as well as a network of Digital, SEO, and SEM agencies, and strong knowledge of local e-commerce is a must.
• Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level; ability to interact at all levels of an organization.
• Multi-faceted and adaptable: you are able to handle high-level strategy planning without sacrificing day-to-day operations and are not scared of getting your hands dirty.
• Proven oral and written communication abilities; you’re known to be a persuasive and inspiring person.
• Be a self-motivated and savvy tech enthusiast, always in search of smart solutions and ideas to improve our relationship with our clients.
• Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our around-the-clock support.
• Superior project and time management skills, and a keen eye for detail! Passion for testing, measuring, and improving outreach and follow-up effectiveness.
• The ability and flexibility to work cross-functionally in a fast-paced startup environment, as well as high emotional intelligence.
• A university degree in Business, Marketing, or related fields. Previous experience with travel, e-commerce, and retail industries is a big plus!
• Based in Mexico City, with the ability to travel as needed.

What You Will Do :
• Lead the country business and establish Insider One as the market leader in this competitive market environment.
• Focus on retention of clients by establishing a consultative and trusted adviser relationship that focuses on growing Customer Lifetime Value for our clients.
• Maintain a working knowledge of all other Insider One products/services, competitive product lines, differentiators, and industry trends through self-education and Insider One's resources.
• Recruit and manage staff, including performance monitoring, mentoring, and training.
• Communicate the needs of the customers, along with feedback to the relevant Product Management Team, and identify new business opportunities and capitalize on them.
• Establish strategic partnerships to grow the business.
• Own the business plan for Insider One - Mexico and Colombia.
• Monitor the market conditions and formulate strategies in order to establish and grow the business, and effectively implement those strategies via clear goals and objectives.
• Manage all operations within the region, including taking responsibility for profit, revenue, quality targets, and recruitment.
• Develop and maintain C-level relationships with the key accounts.
• Act as a liaison between the Head Offices (London & Singapore) and the Spanish Latam offices.
• Participate in and represent Insider One at industry trade events and other marketing initiatives.

What We Offer:
• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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