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VP, Enterprise Risk Management and Compliance

PilotCompany

Knoxville, TN, United States permanent

Posted: February 11, 2026

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Job Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Pilot is seeking a Vice President of Enterprise Risk Management (ERM). This role provides strategic leadership and operational oversight for the organization’s enterprise-wide risk management program and is responsible for building and sustaining comprehensive ERM framework that supports company growth, aligns with regulatory expectations, and strengthens organizational resilience.

• Provides leadership and management direction within the Enterprise Risk Management (ERM) program
• Develops ERM policies and practices
• Defines Board and Executive Management’s risk appetite and risk tolerances
• Works across the organization to leverage expertise in establishing risk metrics and reporting that describe key risk exposures and early warning indicators for Executive Management and the Board
• Lead ERM relationships across the enterprise, including liaising and consulting with executives and providing an effective challenge to risk ownership activities
• Maintaining a high-level view of the enterprise risk portfolio and advising executives and Board members on risk exposure, risk management and organizational resilience
• Provides leadership and contributes significantly to the risk governance structure and operations through involvement with the Executive Risk Committee and the Board Risk Committee

Master's degree or equivalent and at least 10 years related experience and/or training, or equivalent combination of education and experience is preferred

• Significant Risk Management knowledge and experience in shaping and leading a Risk Management program required
• Excellent ability to lead through influence across a diverse organization to drive the adoption of risk management programs and the implementation of the expected changes in disciplined Risk Management practices
• Ability to communicate effectively at all levels of management and at the Board and Board Committee level.
• Ability to respond effectively to sensitive inquiries or complaints, ability to make effective and persuasive presentations on controversial or complex topics to top management and/or board of directors
• An advanced knowledge of effective risk management practices and related regulatory requirements and expectations. An intermediate level of knowledge and understanding of credit risk management is preferred

Competencies

• Interpersonal and relationship and team building skills 

• Strong decision making, problem solving, and judgment skills 

• Strong written and verbal communication skills  

• Ability to remain objective and use tact to resolve team member issues  

• Ability to think strategically  

• Ability to courageously negotiate, influence others and challenge assumptions 
• Demonstrate integrity and ethical behavior 

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