Volunteer Engagement Manager

Anderson Humane believes volunteers make extraordinary things happen; they’re one of the most powerful forces for good in a nonprofit like ours. They show up because they believe animals deserve better; comforting scared and unsure animals, patiently feeding orphaned baby birds every 2 hours, and bringing therapy pets to people who need to feel loved. Behind each of these moments is a thoughtfully built volunteer program and the leader who brings it to life. The Volunteer Engagement Manager champions our volunteer program creating an environment where people feel valued while contributing their time and talents to our animals.

This full-time position requires a dynamic individual who brings fresh ideas to elevate the volunteer experience with warmth and confidence from day one. This is not an entry-level volunteer coordination role. It’s a strategic leadership position responsible for shaping the future of volunteer engagement across a complex, multi-program animal welfare organization.   

What you’ll do

Engage and support volunteers by fostering positive relationships, addressing conflicts, identifying training opportunities, and helping bridge performance gaps to ensure a productive and mission aligned volunteer experience.

Collaborate across departments to create impactful group engagement opportunities.

Design inventive volunteer activities to increase participation and support long-term involvement.

Strategically lead outreach and recruitment efforts that turn people’s passion into impactful service.

Recognize and celebrate their contributions to the organization and the animals we serve.  

Manage onboarding, training, communication, and compliance processes.

Use data and insights to track volunteer engagement impact.

Provide guidance and professional development to the Volunteer Engagement Coordinator.

Work routine Manager-on-Duty shifts overseeing shelter operations.

What to Expect

A combination of office, shelter, outdoor, and community-based work environments.

Shared office workspace.

To serve as a warm and professional organization ambassador to the community.

Occasional interaction with domestic and wildlife animals.

Exposure to loud noises and potential animal-related risks, like bites and zoonotic illnesses.

To be physically active; walking, standing, and lifting (up to 50 pounds with assistance) throughout the workday.

The need for safety awareness, we do work with animals after all.

What you'll love

Staff and volunteers work together in an environment built on kindness and respect.

Your role empowers people to discover a deeper sense of purpose.  

This program touches nearly every part of the organization and enhances Anderson Humane’s community presence.

Annual Salary: $50,000 - $60,000

Immediate accrual of Paid Time Off hours. 

Saving for your future with our 401(k) program (must be 21 years old).

After a brief waiting period, you’ll be eligible for: 

Holiday Pay

Medical insurance                 

Dental insurance

Vision insurance

Short Term Disability                                                

Voluntary Life/AD&D insurance 

Up to 4 Aflac plans, so the expected and unexpected are covered.

Our Employee Assistance Program to help you manage life’s curveballs. 

An Adoption Discount because love at first sight happens a lot around here.

What We’re looking for

Ability to work flexible schedule including, weekdays, evenings, weekends, holidays, and as needed.

Experience leading and managing large groups.

Previous experience growing a high-impact program of volunteers.

Minimum of 3 – 5 years of experience in volunteer or community engagement, or nonprofit program management.

Proven ability to mentor in a cooperative style that builds trust and accountability.

Ability to effectively establish and develop positive reciprocal relationships; fondness for working with the public.

Experience building and nurturing community partnerships leading to long-term engagement.   

See What It’s all about: Volunteer Engagement Manager job description