Voice Operations

wnsglobalservices144

Gurgaon, , India permanent

Posted: May 15, 2023

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Quick Summary

We are looking for a Voice Operations professional to join our team in Gurgaon, India. The ideal candidate should have experience in voice operations and be proficient in CRM software.

Required Skills

Customer Centric Approach Voice XML

Job Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Applicant should be comfortable with voice profile

Applicant should be comfortable working in a 24/7 shifts

Applicant should have customer centric approach

Both UG and Grad can apply

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