VOA Agent
WestgateResorts
Posted: May 26, 2026
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Quick Summary
The VOA Agent is responsible for providing exceptional customer service and ensuring guest satisfaction in a fast-paced resort environment. The role requires a strong communication and interpersonal skills, as well as the ability to work in a team environment.
Required Skills
Job Description
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation.
DUTIES
• Ensure all stamps are on the tour sheet.
• Ensure families know where to receive their gift.
• Provide customer service to all potential owners.
• Make sure the sales representatives are available to go on another tour
• Regular attendance as scheduled is necessary.
 
The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation.
DUTIES
Ensure all stamps are on the tour sheet.
Ensure families know where to receive their gift.
Provide customer service to all potential owners.
Make sure the sales representatives are available to go on another tour.
Regular attendance as scheduled is necessary.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); Must have 6 years’ timeshare sales experience, or equivalent combination of education and experience.
Must possess excellent customer service skills.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Why Westgate?  
• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.