VOA Agent
WestgateResorts
Posted: March 30, 2026
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Quick Summary
We're looking for a highly skilled VOA Agent to join our team at Westgate Vacation Villas & Town Center Resort, where you'll be responsible for welcoming and assisting guests from around the world. The role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. As a VOA Agent, you'll be working in a fast-paced resort environment, where you'll be expected to provide top-notch customer service and ensure a seamless guest experience.
Required Skills
Job Description
Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation.
DUTIES
• Ensure all stamps are on the tour sheet.
• Ensure families know where to receive their gift.
• Provide customer service to all potential owners.
• Make sure the sales representatives are available to go on another tour
• Regular attendance as scheduled is necessary.
 
The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation.
DUTIES
Ensure all stamps are on the tour sheet.
Ensure families know where to receive their gift.
Provide customer service to all potential owners.
Make sure the sales representatives are available to go on another tour.
Regular attendance as scheduled is necessary.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); Must have 6 years’ timeshare sales experience, or equivalent combination of education and experience.
Must possess excellent customer service skills.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Why Westgate?
• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.