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Visual Merchandising Executive, Southern Europe

Charlotte Tilbury

London, England, United Kingdom Hybrid permanent

Posted: December 11, 2025

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Visual Merchandising Executive, London, UK

Job Description

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for a Visual Merchandising Executive, with excellent attention to detail and Project Management skills to join our EU Visual Merchandising Team! This role will support the Assistant VM Manager and VM Manager, as well as work closely with the VM Assistant.

A varied and exciting role, with the opportunity to be involved in multiple projects; the VM Executive will play a pivotal role in the end-to-end business as usual running of the Visual Merchandising team, leading NPD launches, implementing permanent updates across multiple regions, retailers and languages, along with focusing on new store openings, and the maintenance of stores. The VM Executive will be the VM expert for the Southern Europe region, investing time in perfecting Visual Merchandising standards across the market!

As a Visual Merchandising Executive you will

Maintain a standard bible & process for the VM team, whilst keeping all VM documentation and files up to date per country, and user-friendly to support cross functionally to drive efficiencies.

Own the VM guidelines, across permanent and campaign VM ensuring they are always up to date, informative and user-friendly.

• Collaborate with the Global and local Visual Merchandising teams to fully immerse in the detail of campaigns & their VM elements.
• Plan future campaigns ahead of time, execute current campaigns and review past campaigns to ensure we are effective.
• Be present at installs and on launch days to ensure highest quality is delivered correctly and follow up any snagging efficiently.
• Support the VM Assistant Manager, global and local store design teams to immerse in the detail of new stores & their VM elements; delivering all VM elements required for launch, working closely with Store Design and Retail Operations teams.
• Create the store launch guidelines for sign off and communicate to all teams to support set up and opening.
• End-to-end Project Management of BAU updates and product launches, managing multiple supplier timelines, budgets, creative approvals, deliveries and snagging. Elements will vary from till units, self-select plate updates, to graphics, screens and could include larger scale projects such as windows.
• General team admin - raise PO’s, budget tracking, prop and stock management; weekly calls with suppliers to manage all ongoing BAU projects.
• Imagine creative solutions for the team to help problem solve and drive effectiveness, working with Global VM and Commercial teams on regional adaptations of artwork.
• Conduct range reviews and data analysis, partnering with the commercial team and marketing to inform VM ensuring we are optimising VM!
• Comfortable with art-working on InDesign and Illustrator to support with artwork of graphics and display units, when required, taking from Global VM guidelines.
• Be the VM expert and champion by passing on knowledge to teams, sharing information and VM training sessions with store teams to encourage best practice and improve VM standards. Building a relationship with the field teams, and commercial and marketing counterparts by attending weekly calls.
• Conduct regular store visits to support teams, mentor, and guide to ensure VM standards and met across the retail estate.
• Visit stores on key event or launch days to support teams and ensure plans are implemented correctly, where possible. You will be the VM contact for store teams.

Who you will work with

• Reporting to our wonderful Assistant Visual Merchandising Manager (South Europe) you will work closely with the Store Design & VM team as well as the wider UK & global functions.
• You will work closely with the retail operations and maintenance team, collaborating on VM guidelines and communication to stores, supporting VM standards.

About you

• You will have gained some Head Office experience in Visual Merchandising and ideally, you have experience within Beauty/Retail industries.
• You have experience working with VM suppliers, strong project management skills and you are confident working with retailers.
• An excellent communicator: confident and comfortable building relationships with different stakeholders and you are able to effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!
• You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
• You love to work with others, you collaborate confidently but also can work effectively on your own.
• You have a natural curiosity and a positive mindset, with the ability to think creatively to produce new ideas and concepts that fit within the Charlotte Tilbury brand.
• You have experience across Microsoft Excel, PowerPoint, Office, and Outlook. You also have excellent skills in Photoshop, Illustrator and InDesign.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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