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Visual Merchandise Manager - Sylvia Park

HMGroup

Auckland, Auckland, New Zealand permanent

Posted: February 27, 2026

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Quick Summary

Visual Merchandise Manager in Auckland, New Zealand

Job Description

WHAT YOU’LL DO​ 

As a Visual Merchandiser Manager, you’ll take the lead in creating an inspiring and consistent customer experience by driving visual standards and commercial excellence. Acting in line with our values, you’ll contribute to your success and that of the company. 

 

You will: 

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the entire customer experience and identify opportunities for improvement, as well as driving sales, collaborating closely with your team. 

• Lead your Visual Merchandising team to organise, plan and prioritise workload according to store activation plan, adapting to business needs in collaboration with Store Management and Area Visual Manager. 

• Coach, develop, and inspire a strong Visual Merchandising team, building a sustainable talent pipeline for the store. 

• Ensure garment care, proper stock levels, and provide input on allocations to Store Management.  

• Leverage trend and competitor insights to coach and upskill the store team, enabling them to deliver an exceptional customer experience. 

• Support Sales Market with store expansion projects.  

 

​WHO YOU’LL WORK WITH​ 

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. 

WHO YOU ARE​ 

We are looking for people with…​ 

• Experience as a Visual Merchandiser, with a solution-focused mindset to enhance product presentation and commercial execution, along with solid knowledge of retail management, operational routines, and tools. 

• Strong leadership skills, with a passion for coaching, developing and inspire others. 

• Expertise in managing, analysing, and acting on selling equations and weekly sales reports. 

 

And people who are…​ 

• Passionate about fashion and delivering an exceptional in-store experience. 

• Motivated to create outstanding customer experiences while promoting and driving sales. 

• Strong and confident leaders who inspire, coach, and develop their teams with integrity. 

• Thriving in collaborative and dynamic environments. 

• Communicative, creative, and curious. 

• Flexible, proactive, and action oriented. 

WHO WE ARE​ 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ 

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We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ 

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WHY YOU’LL LOVE WORKING HERE ​ 

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​ 

• Receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories  

• Access to Uprise, a digital wellbeing program that helps you monitor and improve your wellbeing through a user-friendly app. You are also entitled to three free confidential sessions per year with experienced and licensed coaches or therapists at your choosing.  

• Up to 26 weeks of company paid leave for eligible team members. 

• Global opportunities: Join H&M and your career can take you anywhere. We offer an opportunity to be part of a team across the globe. 

 

JOIN US​ 

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ 

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Take the next step in your career together with us. The journey starts here.​ 

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

 

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