Visual Media Administrative Assistant - Customer Service & Problem Solver

Visual Media Administrative Assistant – Customer Service & Problem Solver

The creative studio and media team at Summit Sotheby’s International Realty is growing. Our in-house team of designers, photographers, and videographers works closely with agents across Utah to create thoughtful, high-quality marketing for the properties and communities we represent.

We’re looking for a Visual Media Administrative Assistant to help keep everything organized, scheduled, and running smoothly. This role is ideal for someone who enjoys bringing structure to creative environments and takes pride in making sure details are handled well. You’ll manage calendars, coordinate shoot logistics, communicate with agents and clients, assist with billing and data entry, maintain digital files, and serve as a reliable point of contact for questions and support.

You’ll help ensure photographers are scheduled efficiently, agents know what to expect, timelines stay on track, and projects move forward without unnecessary friction. If you like solving problems, juggling schedules, and helping people feel taken care of, this could be a great fit.

About You

Problem Solver- You stay steady when plans shift and enjoy finding practical solutions.

Scheduling and Logistics Focused- You’re comfortable coordinating multiple calendars, confirming appointments, managing shoot details, and keeping everyone aligned.

Strong Phone and Communication Skills- You’re clear, professional, and approachable when speaking with clients and team members.

Customer Service Mindset- You enjoy helping others and understand that responsiveness and follow-through matter.

Detail Oriented- You notice the small things and understand how important they are to the bigger picture

Collaborative- You work well with different personalities and communicate with patience and clarity.

Comfortable with Technology- You’re confident using Google products and Microsoft Office and open to learning new systems.

Motivated to Grow- You’re interested in building your skills and being part of a supportive, team-oriented environment.

About the Job

Summit Sotheby’s International Realty operates an in-house marketing and visual media team that supports agents throughout the state. This role plays an important part in keeping that operation organized and responsive.

You’ll oversee the visual media schedule, coordinate shoots, confirm logistics with agents, align internal team members, and help ensure projects move from request to delivery smoothly. You’ll manage scheduling adjustments, track details, assist with billing, and maintain organized digital systems.

This position is based in Salt Lake City and runs Monday through Friday, 8:30 am to 5:00 pm. Compensation is based on experience, and full benefits are included. This role is in-office.

Key Skills

Strong problem-solving abilities

Scheduling coordination and logistical organization

Professional phone communication

Customer service experience

Attention to detail

Comfort working with a variety of personalities

Proficiency in Google products and Microsoft Office

To Apply

Please attach your resume, include your salary requirements, and feel free to submit a cover letter if you’d like. You must be available Monday through Friday, 8:30 am to 5:00 pm.

If you’re someone who enjoys organizing moving pieces, supporting creative work behind the scenes, and being part of a steady, hardworking team, we’d love to connect.