Visual Designer, Retail Merchandising (Universal Studios Hollywood)

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Universal Products & Experiences Overview:

At Universal Products & Experiences (UP&E), we don’t just create products—we create a universe that fans can hold in their hands, wear, play, read, and experience every day. From Jurassic World’s roaring adventures to the playful charm of Minions and the timeless wonder of Back to the Future, we transform stories into unforgettable moments that spark joy across the globe.

UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold: to take imagination beyond the screen and into the real world through innovative products, immersive retail moments, and extraordinary theme park destinations. We bring both Universal-owned and third‑party worlds to life across expansive theme park destinations, e‑commerce platforms, live entertainment venues, and global retail partnerships—fueling fandom everywhere it lives. Whether it's iconic toys, fashion collaborations, books, collectibles, lifestyle products, or cutting‑edge video games, we work with world‑class licensees and creators to make our universe tangible.

Here, creativity meets technology, and strategy meets storytelling. We connect design, commercial excellence, and fan passion to deliver experiences that millions cherish—inside the parks and far beyond them. As part of Universal Destinations & Experiences, you’ll join a global team that thrives on collaboration, imagination, and the power of culture‑shaping ideas. Your work will inspire fans, uplift communities, and leave a lasting mark on entertainment history.

We believe in a workplace where every voice matters, every perspective is valued, and every colleague can shine. That’s how we strive to be an employer of choice for talent and a partner of choice for retailers, licensees, and creators who share our passion for world‑class storytelling. If you’re ready to bring imagination to life and create moments that resonate worldwide—your next adventure starts here.

Join us and help create moments that matter.

https://www.universalproductsexperiences.com/

Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague.

The Visual Designer position plays an integral role in providing visual communication platforms for the Visual Merchandising Department within Universal Studios Hollywood. Their goal is to ensure stakeholders understand project direction through comprehensively illustrating project concepts. This role reports to the Visual Manager and produces work as required. This position works interdepartmentally based on projects.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $72,000 - $85,000

Essential Functions

• Provides comprehensive visual platforms for design review & development discussions.
• Communicates concepts with stakeholders and team members to ensure all concepts are approved prior to production.
• Creates visual studies/mockups for internal and external stakeholders. Including but not limited to: 2D/3D concept rendering, façade design, technical package creation, in-store visual elements, window design, fixture design, store floorplans, in-store signage design, graphic design, photographs, asset management
• Provides high-quality overview photographs of new store builds and/or major floor sets.
• Works with the Visual Merchandising Department to create training guidelines, merchandising guidelines, and blank store templates for visual communication to the field.
• Maintains an organized archive of Visual Merchandising assets (e.g., store photos, directives, projects, and graphic files). 
• Conducts pre-production reviews at vendor facilities, as needed.
• Attends trade shows, conventions, and benchmarking opportunities to maintain current industry knowledge; Travels as needed.
• Identifies opportunities for new materials, and technology with a consideration of costs, sustainability, and durability.
• Works on multiple projects simultaneously; Prioritizes based on the needs of the business, manages time appropriately, and coordinates with the team to deliver projects on time, on budget, and executes without errors or omissions 
• Communicates effectively with internal and external vendors to ensure accurate and safe installation of competing Visual Merchandising projects.
• Provides support for tasks and projects as assigned by Department leadership

Basic Requirements:

• Minimum 3 years’ experience in visual design and/or equivalent experience.
• Solid computer drawing/drafting skills in Adobe Photoshop, Illustrator, InDesign, SketchUp, and AutoCAD.
• Must provide a portfolio.
• Must be willing to work weekends, holidays, and overnights as required.

Desired Characteristics:

• 2-year or 4-year college degree in Visual Communications, Graphic Communications, or equivalent Arts Program.
• Solid background in design projects from concept to completion.
• Experience with in-field art direction, fabrication, and installations.
• Understanding of many different materials, paint callouts, and finishing details.
• Solid understanding of visual communication theory and production in a theme park and/or retail environment.
• Demonstrated ability to work on multiple projects concurrently, with confidence to multitask and delegate as required.
• Creative self-motivator with the ability to work independently or as a team and drive results through strong leadership and skills.
• Ability to identify and communicate creative solutions to challenges, and to maintain a consistent focus on priorities with persistent follow-through.
• Ability to deal well with ambiguity and constant change, working in fast-paced environments with accelerated schedules. 
• Confidence to communicate across all lines of business, with all levels of management.
• A strong passion to drive high-quality results, both with end products as well as procedures.
• Strong organizational, written, and verbal communication skills through email and in-person.

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
• Travel may be required
• Perform other related duties as assigned to support the needs of the team

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].