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Visual and Digital Designer

Trulioo

Vancouver, BC, Canada permanent

Posted: December 18, 2025

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Quick Summary

Design and develop visually appealing and user-friendly digital identity verification solutions for businesses and organizations.

Job Description

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

• Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

• Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary

We’re looking for a Visual & Digital Designer who combines creativity, strategy, and emerging technology to elevate how we tell our story across every channel. The ideal candidate has 2-5 years of experience crafting visual identities and campaigns across digital, print, and web, and is excited about how AI and generative tools can enhance creative workflows.

You’ll join a high-performing marketing team that values collaboration, innovation, and curiosity. Working closely with writers, strategists, and developers, you’ll bring bold ideas to life through brand campaigns, social content, website experiences, and event design.

This is a full-time hybrid position based out of our Mount Pleasant office in Vancouver, with three in-office days per week

What You’ll Be Doing:

• Design and produce creative assets for integrated marketing campaigns, including digital ads, web pages, social media, presentations, videos, tradeshow materials, and print collateral.

• Collaborate with marketing, sales, and product teams to translate strategic objectives into compelling visuals that drive engagement.

• Explore AI and generative design tools such as Adobe Firefly, Midjourney, DALL·E, Runway, or ChatGPT to concept, iterate, and scale design assets efficiently.

• Contribute to website and UX design, partnering with web and digital teams to enhance the overall user experience and visual consistency.

• Maintain and evolve brand guidelines to ensure visual consistency and creative excellence across all touchpoints.

• Manage multiple projects simultaneously, communicating clearly and meeting deadlines in a fast-paced environment.

• Stay ahead of design, technology, and AI trends to continuously improve creative quality and innovation.

What You’ll Bring:

• 2-5 years of professional design experience spanning both digital and print mediums.

• Bachelor’s degree in Graphic Design, Visual Communication, or a related field.

• Strong portfolio showcasing brand, campaign, and digital design work. Experience with UX or motion design is an asset.

• Advanced proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and Figma or similar UX/UI tools.

• Familiarity with AI and generative design tools and an enthusiasm for exploring new creative technologies.

• Strong understanding of typography, layout, color, and visual hierarchy.

• Excellent communication and presentation skills with the ability to explain creative concepts to non-design stakeholders.

• Experience with motion graphics, video editing, photography, illustration, or HTML/CSS is a plus.

Nice to Have:

• A visual storyteller who thinks strategically and designs with intent.

• A curious creative who embraces technology and innovation, using AI tools to expand what is possible.

• A collaborator who thrives in cross-functional teams and brings a positive, solution-oriented mindset.

• Passionate about maintaining brand integrity while pushing creative boundaries.

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

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