Visa Implementation Services (VIS) Consulting Director

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients.  VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

Within VCA exists VCA Implementation Services (VIS), a hands-on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance.

The Visa Implementation Services (VIS) Consulting Director will be a key member of the Visa Consulting & Analytics (VCA) organization, working across Southern Eastern Africa and Western Central Africa and will contribute to the commercial traction, client delivery, business development, product development and thought leadership with the VIS practice areas. The role will also deliver subject matter expertise and consulting support to VISA's key clients across the subregions. The main objective of the role is to define and execute against VIS’s mandate, further deepening client relationships and optimizing client performance

Principal Responsibilities/Key Results Area

• Lead and/or serve as a subject matter expert on consulting engagements across practice areas (portfolio, digital, risk) including but not limited to the following,• Using VISA and external data to analyze client needs across the focus markets and identify opportunities for VIS assignments with VISA’s key clients
• Lead, Support and contribute to sales pitches for VIS
• Lead and contribute to internal problem-solving sessions
• Prepare for, and participate in, client discussions
• Lead project deliveries in both coordination and delivery role

• Standup and manage large VCA programs for Pan African clients focused on VIS workstreams
• Work closely with other VISA groups, including Products, BD, Risk, Marketing, Digital Solutions, etc., to ensure a seamless Consulting experience
• Develop VIS’s offering and tailored solutions in line with client needs by proactively identifying collaboration opportunities and developing integrated go-to-market strategies in partnership with internal stakeholders (e.g., Value-Added Services, Client Services, etc.) to drive unified business objective
• Collaborate with VCA colleagues, Visa account executives and other Visa functions to define focus areas, and cultivate and manage a pipeline of engagement opportunities

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications:

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

15+ years of experience in consulting and implementation support with Financial institutes, merchants, and/or government

depth understanding of card operations and portfolio management

Combination of regional and global experience is also desired

Superior project management skills. Fluent communicator

Diplomatic skills to work in a multi-functional environment and ability to extract desired outcomes.

Comfortable interacting with and presenting to senior management of clients and VISA

Highly analytical with advanced PowerPoint skills and Excel skills

Results driven, flexible and both internally and externally customer focused

Able to travel frequently and work on client site

Self-motivated and able to use own initiative with limited direction

Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.