Virtual Workforce Solution Architect

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Team

As part of NBCUniversal’s ambition to drive digital transformation, we see that many manual activities can be automated with intelligent technologies, which resulted in the creation of a centre of excellence based in Amsterdam called the” Virtual Workforce” (“VWF”). We use Hyperautomation to automate financial processes, using different technologies like Generative AI, Machine Learning, RPA etc. Besides, we also use low-code automation to automate workflows.

The VWF team is growing rapidly, and therefore, the VWF is looking for a new Solution Architect to further expand the team.

The Role

The Solution Architect has the primary focus to identify problems and to then solve them. The Solution Architect designs end-to-end Hyperautomation solutions for business users. One of the most important tasks is developing a stable, reusable and scalable solution design and making sure that it follows all the best practices agreed upon within NBCUniversal. A Solution Architect can also review codes.

You will work closely together with the other Solution Architects and developers to automate existing manual processes. Besides, you will also be an important partner for our business users as you will need to translate the business requests into a solid technical design. So, you are basically the face of our team towards business users within NBCUniversal.

 

• Interpreting business needs of finance stakeholders, validating business cases, and translating them into Hyperautomation projects. 
• Create and maintain solution documentation (Process Design Document, Solution Design Document, etc)
• Collaborate pro-actively with project stakeholders during the design of Hyperautomation projects to capture complete process and timely delivery.
• Support User Acceptance testing and validation.
• Participate in our day-to-day sprint planning with development team.
• Share best practices / experiences gained on projects to determine trends and opportunities for potential projects.

• Bachelor degree.
• Professional working experience with Microsoft Azure, Power Automate (Desktop and Cloud versions), experience with UiPath is a plus.
• Minimum 2 year of experience in a similar position, preferably within an international (corporate) environment.
• Experience with developing/implementing process improvements.
• Strongly analytical and with high standards for work quality.
• Good interpersonal skills and a true team player.
• Proven communication and documentation skills (English)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].