Virtual Property Maintenance Coordinator

We are seeking a highly organized and proactive Virtual Property Maintenance Coordinator to support our property management operations. The ideal candidate will have experience in property maintenance, strong communication skills, and the ability to coordinate vendors, staff, and tenants efficiently in a fast-paced environment. This role is critical in ensuring properties are well maintained and that maintenance requests and projects are handled smoothly from start to finish.

Key Responsibilities / Deliverables

• Assign, track, and follow up on work orders for maintenance staff and vendors.
• Schedule maintenance appointments with tenants using Connecteam.
• Handle inbound and outbound calls with tenants, vendors, and contractors.
• Coordinate Section 8 inspections and move-ins for occupied properties.
• Assist with renovation projects, rehab scoping, and project coordination.
• Update and maintain accurate records in Buildium and M360 systems.
• Purchase materials and obtain, review, and approve vendor quotes.
• Manage daily communications via WhatsApp, email, and Google Voice.
• Schedule property cleaning services and monthly extermination.
• Review timesheets, reconcile hours, and process vendor bill payments.
• Participate in daily, semi-weekly, and monthly team meetings.
• Ensure smooth workflow and continuity during staff transitions.

Requirements:
Proven experience in property maintenance coordination or property management.

Familiarity with property management systems (Buildium and/or M360 preferred).

Experience coordinating vendors, contractors, and maintenance teams.

Strong organizational and multitasking skills.

Excellent verbal and written English communication skills.

Comfortable handling phone calls and tenant/vendor communications.

Ability to prioritize tasks and work independently in a remote environment.

Proficiency with Google Workspace and basic accounting/billing processes.

Experience with Section 8 processes is a plus.

Benefits:
Purely work-from-home

Night Shift (EST)

Weekly pay