Virtual Care Solution - Clinical Sales & Deployment Specialist

About Altus

Altus is a manufacturing and software development company of workflow solutions, including full turnkey technology solutions for virtual care and virtual nursing. Our integrated hardware, technology, software, and clinical workflow solutions help healthcare organizations extend care delivery, optimize nursing resources, and improve patient safety and satisfaction.

Position Overview

The Manager of Virtual Nursing Solutions & Clinical Enablement is a national, individual-contributor role responsible for supporting the development, launch, and commercialization of Altus’s virtual nursing and virtual care solution.

This role combines clinical expertise, customer engagement, and solution consulting. Prior to launch, the Manager will lead the Voice-of-Customer (VoC) effort to support final software, hardware, and workflow design. Following launch, the role will serve as a clinical subject matter expert, supporting sales engagements, leading product demonstrations, consulting on workflow integration, and supporting post-sale implementation and adoption across the U.S.

This position will work cross-functionally with product, engineering, manufacturing, sales, and marketing teams.

Key Responsibilities

Lead the Voice-of-Customer initiative for Altus’s virtual nursing solution, engaging healthcare providers to evaluate proof-of-concept offerings.

Conduct customer discovery, workflow assessments, demos, and pilot reviews.

Collect, analyze, and communicate clinical and operational feedback to inform final MVP design.

Support MVP launch in partnership with Sales and Marketing, contributing to clinical use cases, value propositions, and demo workflows.

Serve as a clinical and workflow subject matter expert during pre-sale sales engagements.

Lead or support product demonstrations and customer presentations.

Consult with prospective customers on:

Virtual nursing workflow integration

Nursing staffing and care team models

Operational and change-management considerations

Support post-sale solution integration and early adoption, partnering with customer clinical, operational, and IT teams.

Capture post-implementation insights and share learnings with internal teams for continuous improvement.

Qualifications Required

Clinical background relevant to virtual nursing (e.g., Registered Nurse with acute or inpatient care experience).

Experience with virtual nursing, virtual care, telehealth, or healthcare technology–enabled care delivery.

Strong understanding of inpatient nursing workflows and clinical operations.

Experience supporting clinical workflow design, customer engagement, or solution consulting.

Excellent communication and presentation skills with clinical and executive audiences.

Ability to travel nationally as required.

Preferred

Experience supporting pre-sale clinical consulting or sales enablement.

Background in healthcare technology, software, or medical device organizations.

Familiarity with clinical change management or informatics.

Supervisory Responsibilities

None

Altus is an advanced workflow solutions company with a legacy of producing the highest quality mobile and fixed in-room technology workstations, and IOT-enabled fleet management software and technology, right here in Western Michigan, with a rapidly accelerating innovation pipeline. Powered by a team of forward-thinking and passionate professionals, the nimbleness of our organization allows us to be aggressively committed to delighting our customers through collaboration, product excellence, and rapid development.

Altus is a “customer first” company. We don’t just say it. We live it, daily and aggressively. 

We’re also a “channel agnostic” sales company, meaning we transact both directly with end-users and indirectly through resellers and distributors, based on end-user customer preference. 

Not only are we taking the lead of one of the nation’s fastest growing industries, healthcare technology, but we also cultivate a supportive and engaging team environment (emphasis on team). At Altus, we invest in our employees as much as we do in our market solutions. We are an equal opportunity employer offering competitive compensation packages and benefits.

If you’re tired of the bureaucracy of big corporate companies and just want to get stuff done while having fun doing it, this might be the opportunity for you.