Virtual Assistant - Insurance Verification & Authorization (Healthcare)

Genius Agency AI

Philippines Remote permanent

Posted: August 1, 2025

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Quick Summary

Virtual Assistant - Insurance Verification & Authorization in the Philippines, requiring a high level of communication skills and attention to detail for efficient patient care.

Required Skills

Insurance Verification Prior Authorization Communication EMR Systems HIPAA Compliance Patient Care Confidentiality Medical Terminology Organizational Skills Technical Proficiency

Job Description

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Responsibilities:

• Verify patient insurance coverage for medical services and procedures
• Obtain and follow up on prior authorizations and referrals
• Communicate with insurance companies, provider offices, and patients as needed
• Accurately document all verification and authorization activity in our EMR/EHR system
• Resolve insurance-related issues before they impact scheduling or billing
• Maintain confidentiality and comply with HIPAA regulations

Requirements:
Qualifications:

• 2+ years of experience in insurance verification and prior authorization (required)
• Experience in a healthcare setting (clinic, hospital, or private practice)
• Knowledge of commercial insurance plans, Medicare, Medicaid, and HMO/PPO structures
• Familiarity with medical terminology
• Excellent communication and organizational skills
• Proficient with EMR/EHR systems and online insurance portals
• Self-motivated and comfortable working independently in a virtual environment

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