Virtual Assistant (Health and Sleep Coaching Business)

ABOUT US

The client is a functional health and sleep coaching business dedicated to helping women—especially those in midlife—resolve chronic sleep issues by addressing root causes. Our work is education-driven, high-touch, and deeply personalized. We value organization, initiative, clear communication, and systems that actually work. We are a growing, mission-driven business looking for someone who enjoys being the steady backbone behind the scenes and takes pride in keeping operations running smoothly.

ROLE MISSION
As our Virtual Assistant, your mission is to support the daily operations of the business so clients receive a seamless, professional experience and nothing falls through the cracks.

This role is critical to the success of the business. You will manage labs, inboxes, content scheduling, and key platforms while coordinating with vendors and proactively supporting growth. This is not a task-by-task role—you’ll be trusted to take ownership, think ahead, and work independently.

WHO WE ARE LOOKING FOR
You are a highly organized, tech-savvy self-starter who does not need hand-holding. You communicate clearly, take initiative, and enjoy creating structure and order. You are upbeat, positive, professional, and open to constructive feedback. You’re comfortable working independently, managing multiple systems, and supporting a health or service-based business.

CORE RESPONSIBILITIES & EXPECTATIONS
Lab Ordering & Management
• Order, track, upload, and organize client labs (blood work, DUTCH, GI-MAP, etc.)
• Upload results to Practice Better and internal trackers
• Ensure all lab documentation is accurate and properly filed

Inbox & Client Communication Management
• Manage multiple inboxes daily
• Respond where appropriate and flag items requiring Kelly’s attention
• Maintain timely, professional communication standards

Content Scheduling & Publishing
• Schedule pre-created social media posts
• Publish blogs on Squarespace
• Create and schedule newsletters

Platform & Vendor Management
• Manage and maintain GoHighLevel workflows
• Coordinate with video editing and GoHighlevel vendors
• Ensure systems, emails, and integrations are functioning properly

Operational Support
• Maintain organized records and internal systems
• Proactively identify inefficiencies and suggest improvements
• Support business operations as needed

REQUIRED EXPERIENCE & SKILLS
Required
• Excellent communication and tech skills
• Highly organized with strong attention to detail
• Self-starter who takes initiative and works independently
• Positive, upbeat, and professional attitude
• GoHighLevel
• Able to receive direction and constructive feedback

Preferred (Nice to Have)
• AI tools experience (ChatGPT, automation, etc.)
• Familiarity with Squarespace and Practice Better
• Experience supporting a health, wellness, or service-based business

HOURS & AVAILABILITY
• Part-time role: 10–15 hours per week
• Averages 2–3 hours per weekday
• While the schedule is flexible, this role requires availability during Central Time (CT)
• Systems should be checked consistently Monday–Friday and tasks completed within agreed-upon CT windows
• Opportunity for growth and increased responsibility over time

KEY PERFORMANCE INDICATORS (KPIs)
• Labs ordered, uploaded, and tracked accurately and on time
• Inboxes managed daily with timely responses and clear organization
• Social posts, blogs, and newsletters published on schedule
• GoHighLevel workflows functioning without errors
• Minimal follow-up required on assigned responsibilities

WHY THIS ROLE IS SPECIAL
This role is ideal for someone who enjoys being the behind-the-scenes force that keeps a business running smoothly. You will be trusted, valued, and given autonomy. As the business grows, this role has strong potential to expand.

Why Join Assist World?

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM