VIP Trainer
Sofiastars
Posted: February 13, 2026
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Quick Summary
We are looking for a proactive person with good support/sales skills to join our team as a VIP Trainer.
Required Skills
Job Description
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
Requirements:
• Proficiency in English written and spoken
• Proactive person with good support/sales skills
• Strong communication and negotiation skills
• Problem Solving skills
• Attention to details
• Previous experience will be considered as an advantage
Duties and Responsibilities:
• Onboarding newly hired VIP account managers
• Checking VIP Account manager day to day work
• Making sure VIP Account managers are setting the stage for an excellent player experience
• Monitoring VIP account manager performance & behaviour
• Ensuring that products’ compliance is being followed according to relevant regulations
We offer excellent benefits, including but not limited to:
• Monthly food vouchers (102 EUR);
• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
• Starting from 20 paid leave days;
• 6 additional days of sick leaves without document required;
• Birthday gift cards;
• Sports card (Multi-sport);
• Wedding and newborn gifts;
• Breakfast, Friday lunches, fruits, and snacks in the office;
• Team-building events and activities;
• Career growth opportunities;
• Sunny, spacious office.
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