VIP Project Manager

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Description
The primary responsibilities of the Project Manager for VIP are to plan and deliver high-quality VIP experiences for live entertainment events. This role works closely with internal and external teams to ensure projects align with client objectives and are executed on time, within budget, and to the highest standards. This position requires exceptional attention to detail, strong prioritization and management of assignments, problem solving skills, and an understanding of strategic analysis, budgets, and deadlines. Successful candidates are proactive, resourceful, and solutions focused, able to perform under pressure, and adaptable to shifting priorities in a fast-paced environment.

Primary Job Responsibilities

• Plan, coordinate, implement, and manage all aspects of VIP events/tours from start to finish, utilizing internal and external resources to ensure flawless advancement and execution

• Manage internal resources and third-party vendors to ensure accurate and consistent execution of projects based on contracted event deliverables

• Serve as the primary point of contact for key project clients, maintaining communication and managing expectations from start to finish

• Maintain consistent and timely communication with multiple departments (creative, legal, finance, marketing, etc.) to ensure collaboration and transparency on pending items

• Negotiate and secure venues and vendors

• Ensure timely processing of event expenses, including VIP credit card charges based on job classes, and obtain, approve, and submit bills to accounts payable with accurate event coding

• Oversee project timelines, budgets, and resources

• Provide insights and recommendations to optimize event performance and achieve desired outcomes

• Actively contribute to new business pitches and proposals to expand and retain the client base

• Communicate and work with venue/vendor primary contacts to ensure exceptional customer service and hospitality for VIP patrons, including setup, cleanliness, safety, inventory distribution, guest escort services, troubleshooting, etc.

• Complete other tasks and responsibilities as assigned

Requirements

• Bachelor’s degree in business administration, marketing, communications, or related field OR a minimum of 2 to 4 years of relevant work experience

• Bilingual in Spanish (verbal and written) required

• Proven experience in client projects and event management

• Strong knowledge of the music industry and current music trends

• Proficiency with office applications and Apple devices

• Exceptional verbal and written communication skills, adaptable to clients of all backgrounds and educational levels

• Excellent organizational skills with the proven ability to manage multiple projects on time and within budget

• Entrepreneurial, resourceful, forward thinking, and highly motivated

• Proven experience in producing/planning events required

• Confident and assertive in negotiations while maintaining professionalism

• Ability to work independently with minimal supervision

• Comfortable working in high pressure, fast paced environments with strict deadlines

• Willingness to work extended hours and weekends as needed to meet client needs and deliverables

• Exercises discretion with all confidential company information

• Team oriented mindset with a positive outlook

• Exceptional customer service skills

Travel

• Up to 50% based on assigned projects

Payscale: $50,000-$60,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.