VIP Customer Support - Italian Speaking

Wedosupport

Limassol, Cyprus permanent

Posted: December 10, 2025

Required Skills

Job Description

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

We're looking for an Italian VIP Customer Support Agent to handle inquiries from our high-value players and ensure a premium service experience — especially during night shifts, five days a week with rotating weekends.

Requirements:

• Fluent in Italian and English, both written and spoken

• Proactive with strong customer service or sales skills

• Great communication and problem-solving abilities

• Detail-oriented and customer-focused

• Experience in iGaming or VIP support is a plus

Responsibilities:

• Handle VIP customer inquiries via chat, email, or phone

• Maintain personal, long-term relationships with VIPs

• Collaborate with the VIP team for smooth service delivery

• Ensure compliance with company and regulatory standards

• Work night shifts (5 PM–2 AM), 5 days/week, including rotating weekends

Benefits:

• Snacks in the Office;

• 24 days of vacation per year;

• Attractive office location and facilities;

• Medical insurance;

• Breakfasts and lunches in the office (partially paid by the Company);

• Languages classes (partially paid by the Company);

• Social Club of the Company.

Your potential + our support = success. Let’s make it happen!

By submitting your application, you agree to our Privacy Policy.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Interested in this position?