VIP Account Manager - Hungarian Speaking
Sofiastars
Posted: March 26, 2026
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Quick Summary
A VIP Account Manager in Sofia, Bulgaria will work to retain high-growth businesses and increase their lifetime value, utilizing our tailored services and cultural understanding to elevate the customer experience.
Required Skills
Job Description
Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored solutions includes R&D, Customer Support, Sales, KYC, Risk, and Anti-Fraud services. We make every connection shine with fresh tech and cultural understanding.
We are looking for a Hungarian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
• Proficiency in English and Hungarian both written and spoken;
• Proactive person with good support/sales skills;
• Strong communication and negotiation skills;
• Attention to details;
• Previous experience will be considered as an advantage.
Duties and Responsibilities:
• Being able to search and find for solutions of customers’ issues;
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
• Ensure that products’ compliance is being followed according to relevant regulations;
• Previous experience as a Sales agent will be considered as an advantage.
We offer excellent benefits:
• Monthly food vouchers (102EUR);
• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
• Up to 25 paid leave days;
• 6 additional days of sick leaves without document required;
• Birthday gift cards;
• Sports card (Multisport);
• Wedding and newborn gifts;
• Breakfast, Friday lunches, fruits, and snacks in the office;
• Team-building events and activities;
• Career growth opportunities;
• Sunny, spacious office.
You have the opportunity to work in our office in Bulgaria, Poland and Cyprus.
Grow fast, shine globally
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