Vice President, Risk Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Risk Management

This is an exciting opportunity to be part of the 2nd line Risk function overseeing Technology & Operations for Vocalink Limited, a company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK.

The successful candidate will become part of a high functioning team, dedicated to delivering a robust, secure and resilient service to 60+million citizens every day with transactional volume of 11 billion/year and total annual transactional value in excess of GBP6 Trillion.

The appointee will be responsible for developing the Operations & Technology Risk approach and delivery model to meet the needs of Vocalink and for meeting the operational and technical requirements of our core services covered by the Vocalink business model including Bacs, Faster Payments, Imaging Cheque System, LINK, Payport, BGC.

The role holder will:
• Form part of the Vocalink Risk Leadership team
• Provide second line expertise and challenge around all aspects of Technology & Operations (T&O) related risks
• Oversee the process of Operational Resilience within the firm
• Oversee the process of Outsourcing and Third-Party Risk Management (O&TPRM)
• Support leadership, leveraging subject matter expertise regarding T&O risk principles and generally accepted industry (regulatory) standards and internal control requirements
• Drives and implements cross-functional initiatives on T&O risk goals, policies and procedures
• Provides challenge to the first line security T&O Committee and provides a second line opinion to Executive Risk Committee and Board Risk Committee on Vocalink’s risk profile
• Liaises with business partners to develop, manage and document best practices for T&O risk processes
• Manages a team, conducts goal setting and performance appraisal processes, identifies and coaches top talent within own team
• Embeds the Strategic Risk Management Framework with respect to T&O risk, in particular ensure completeness and accuracy of: Inherent Risk Assessments, Control Standards, Adequacy and Design, Residual Risk, KPI’s, Events and Root Causes Analyses and Horizon Scanning for New Threats
• Manage risk in a consistent, joined up manner and approach across Vocalink, with the 1st Line of Defence owning risks, the 2nd Line of Defence setting the standards of risk management and providing the review and challenge over those standards, and the 3rd Line of Defence providing the independent assurance of management of risk;
• Embed a strong, continually developing risk culture, where managing risk is simply part of how we work;
• Sign-off where appropriate change activity that could impact Vocalink’s T&O risk position

Knowledge, Skills and Expertise (technical / role specific)
Essential
• Technology, and Operations expertise in Financial Services
• Operational Resilience expertise with deep knowledge of regulatory expectations and industry best practices
• Third Party Risk Management expertise with deep knowledge of regulatory requirements, due diligence standards, and industry best practices
• Risk and controls experience, preferably within Financial Services
• Experience of working in a regulated environment
• Ability to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new capabilities.
• Strong influencing skills; organizationally savvy
• Experience of presenting and communicating at board level
• Problem solving – excellent analysis and deductive skills
• Customer focus – passion for excellence
• Ethics – strong personal and professional ethics
• Highly motivated and conscientious individual
• Ability to motivate, inspire and lead people effectively
• Line manager and a team player – leads by example
• Strategic thinker – able to develop and communicate direction
• Commercially aware

Desirable
• Experience within Critical National Infrastructure responsible organisations
• Relevant experience of working in a complex (preferably multi-national) stakeholder environment that includes complex customers and regulators.

Desired Qualifications
- Relevant postgraduate degree or equivalent experience
- Professional certifications in Technology or Change
- Working with other regulators (non-UK)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.