Vice President of Member Growth (Fully Remote)

The Role We Need:

PadSplit is hiring a Vice President of Member Growth to accelerate the growth of our member marketplace while strengthening the end-to-end experience for the people who rely on PadSplit to find affordable housing. This role is responsible for increasing active member adoption, improving retention, and building a sustainable, organic growth engine that supports long-term marketplace health. As a mission-critical leader, this role directly shapes how we scale impact, one room at a time.

The Person We Are Looking For:

We are looking for a proven B2C growth leader who combines deep analytical rigor with a genuine passion for serving customers at scale. This person takes full ownership of outcomes, thrives in cross-functional environments, and knows how to turn insight into experimentation (and experimentation into durable growth systems). Above all, this leader is mission-driven and deeply committed to helping more people find a safe, affordable place to call home.

Here’s What You’ll Be Doing Day-to-Day::
• Member Acquisition: Drive strategies that increase qualified, active members across markets.
• Retention Strategy: Improve member engagement, satisfaction, and long-term retention.
• Growth Experiments: Design, test, and scale data-driven growth initiatives.
• Experience Feedback: Establish systems to capture, act on, and close the loop on member feedback.
• Team Leadership: Lead and scale growth-related teams, including marketing and content.
• Cross-Functional Alignment: Partner with Product, Operations, and Marketplace leaders to optimize outcomes.
• Mission Advocacy: Champion member needs and ensure decisions align with PadSplit’s purpose.

Here’s What You’ll Need to Be Successful::
• B2C Growth Leadership: Proven experience scaling consumer growth in a marketplace or tech-enabled business.
• Data Fluency: Strong ability to translate insights into action through experimentation and metrics.
• Organic Growth Expertise: Track record of building sustainable, non-paid growth engines.
• People Leadership: Experience leading, developing, and scaling high-performing teams.
• Cross-Functional Influence: Ability to drive alignment across product, marketing, and operations.
• Customer Obsession: Deep empathy for users and commitment to improving their experience.
• Mission Alignment: Passion for PadSplit’s work and belief in housing as a platform for stability and opportunity.

The Interview Process::
• NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager, our President.
• If we’re interested, the next step would be a phone screen with a member of the PeopleOps team for about thirty (30) minutes.
• If it goes well, the next steps would be a video interview with hiring manager for one (1) hour.
• If warranted, the next step would be a video interview with our CEO for one (1) hour.
• If warranted, the final step would be a video panel interview with key stakeholders at PadSplit for two (2) hours.
• The panel interview will require a candidate to work on a case study where you will showcase your strategy skills to the panel for discussion.
• If warranted, then we move to offer!

Please note: Although the job posting says it's in Atlanta, Georgia, this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn.

PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.

PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.