Vice President, Chief of Staff

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Chief of Staff

Overview:
The Security Solutions (SSO) organization plays a critical role in enabling secure, seamless, and scalable access across Mastercard’s ecosystem. Together, SSO protects the trust and integrity of the global payments and digital commerce ecosystem by preventing fraud, verifying identity, managing risk, and strengthening cyber resilience. Embedded at the core of the Mastercard network, the team leverages global data, advanced analytics, and AI to deliver proactive, real time security while enabling seamless digital experiences at scale.
The Vice President, Chief of Staff to the SSO Business Leader serves as a trusted advisor, strategic integrator, and execution leader. This role partners directly with the SSO Business Leader and leadership team to translate strategy into action, ensure operational rigor, and enable strong enterprise alignment and outcomes. Through broad exposure to strategy, operations, executive decision making, and cross enterprise engagement, this role acts as a critical driver of clarity, focus, and delivery across the organization.
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Role
• Support the Executive Vice President, Security Solutions in execution of priorities and implementation of operational objectives and drive coordination across the Services businesses.
• Drive execution of the SSO leader’s priorities, ensuring coordinated delivery across teams, workstreams, and enterprise partners
• Establish and lead core operating rhythms, including leadership meetings, business reviews, planning cycles, and KPI/OKR tracking
• Monitor progress against commitments; proactively surface risks, dependencies, and trade offs, and drive resolution
• Own briefing, preparation, and follow through for the SSO leaders, requiring close engagement across SSO and the broader enterprise
• Ensure clarity, consistency, and alignment of messaging across leadership audiences and stakeholder groups
• Facilitate dialogue, challenge thinking, and guide alignment across senior leaders and stakeholders without direct authority
• Represent the EVP, SSO in enterprise forums as appropriate, ensuring context, intent, and decisions are accurately conveyed
• Support a steady cadence of leadership meetings, strategy sessions, offsites, and town halls for the SSO organization
• Strengthen culture, engagement, and clarity through intentional leadership communications and operating practices
• Lead high priority, cross functional initiatives and transformation efforts aligned to the SSO strategy
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About You
• Strong inter-personal skills with ability to build relationships, influence without authority, and collaborate internally and externally, at all seniority levels.
• Trusted partner who can manage sensitive information and maintain confidentiality; ability to understand unspoken sensitivities and exercise absolute discretion is a must.
• Appetite for dynamic working environment; comfort with ambiguity, ability to flex as needed.
• Ability to prioritize and manage a diverse set of competing needs.
• Obsessive attention to detail; strong affinity for organization and process.
• Strong written and oral communication skills a must. Ability to zoom in / out on topics, then translate into written materials that enable a senior executive to understand and action. Standout content/storytelling skills (meetings, email, presentations – including leveraging data).
• Passionate about creating a positive, productive culture.
• Entrepreneurial mindset: eager to learn about new topics and apply business acumen to drive team value. Proactive, flexible, and collaborative working style; self-starter is a must.
• Sense of urgency; excel under pressure (e.g., fast turnarounds, leadership visibility).
• Capable project manager, can toggle between strategic and tactical/detail-oriented views.
• Able to provide mentorship and guidance to junior staff members as needed.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Seattle, Washington: $213,000 - $351,000 USD

Purchase, New York: $213,000 - $351,000 USD