Veterinary Receptionist
Veterinarypracticepartners
Posted: February 16, 2026
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Quick Summary
We are seeking a highly motivated and customer-focused Front-Desk Receptionist to join our team and provide exceptional service to our clients. This role involves providing a warm and welcoming experience to our clients, answering phone calls, taking appointments, and performing administrative tasks. The ideal candidate will have excellent communication skills, a quick and efficient work pace, and a passion for animal care.
Required Skills
Job Description
Receptionist
Suffield Veterinary Hospital is hiring a part-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.
Salary: $18.00-$19.50 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: This is a part-time position, averaging 15–20 hours per week, including every other Saturday from 8:00 AM to 1:00 PM.
Key Responsibilities:
• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
About Suffield Veterinary Hospital
Suffield Veterinary Hospital in Suffield, CT, is dedicated to providing high-quality veterinary care with compassion and personalized service. Their team treats each pet as their own, focusing on wellness exams, vaccinations, dentistry, surgery, and more, including care for exotic animals. They emphasize a welcoming environment and offer resources like online pharmacy access and a pet portal for clients.