Veterinary Receptionist
Veterinarypracticepartners
Posted: March 25, 2026
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Quick Summary
A Front-Desk Receptionist is responsible for providing exceptional customer service in a fast-paced veterinary clinic setting. Key responsibilities include greeting clients, answering phone calls, managing scheduling, and maintaining accurate records. Effective communication and organizational skills are essential for success in this role.
Required Skills
Job Description
Receptionist
Skippack Animal Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to expect to be supported in your work and home life with:
• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.
Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: This is a full-time position with shifts scheduled Monday through Thursday from 7:00 AM to 7:00 PM, Friday from 7:00 AM to 6:00 PM, and every other Saturday from 6:45 AM to 3:00 PM. The schedule rotates between three 12-hour shifts one week, followed by two 12-hour shifts and one 8.5-hour shift the next week.
Key Responsibilities:
• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
About Skippack Animal Hospital
Skippack Animal Hospital is a full-service veterinary facility serving dogs, cats, and exotic mammals in Skippack, PA. Our mission is to provide the most comprehensive and personalized care for our highly-valued clients and their pets in a warm and welcoming state-of-the-art facility. Our professional and courteous staff is committed to promoting responsible pet ownership, preventative care, and health-related educational opportunities.
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