Veterinary Receptionist
Veterinarypracticepartners
Posted: April 8, 2026
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Quick Summary
Part-time Front-Desk Receptionist at Caring Hands Animal Hospital in Rockville, MD, to provide exceptional customer service and support the veterinary team. The ideal candidate should be a customer service professional with excellent communication skills and a passion for animal care. This is a part-time position with a comprehensive benefits package and professional development opportunities.
Required Skills
Job Description
Receptionist
Caring Hands Rockville is hiring a part-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care
As you join our mission, expect to be supported in your work and home life with:
• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.
Salary: $18.00-$20.00 per hour, dependent on experience and skill
Schedule: This is a part-time position, Evening hours 2pm-8pm 3 days a week, and every other Saturday 7:30 am to 4:30 pm
Key Responsibilities: PM-
• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
About Caring Hands Rockville
Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state-of-the-art care for our patients, including computerized patient records, digital radiography, and an in-house laboratory.