Veterinary Receptionist

Receptionist

Salary: $12.00-$15.00, dependent on skills and experience

Schedule: Part-time hours. Thursday and Saturdays 7:45 AM-12:30 PM

Dogwood Animal Hospital is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance

• Paid time off and a 401(k) plan for full-time employees

• Professional development opportunities

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred

• Strong organizational and multitasking skills

• Ability to maintain a calm, professional, and positive demeanor

Why Dogwood Animal Hospital in Lawrenceville, GA?
At Dogwood Animal Hospital, you’re never just a number. You and your pet are our most valuable asset, and you can expect to be treated as such each and every time you visit with us.

We are a full service, well-established veterinary clinic offering all of the comprehensive services necessary to help your pet enjoy a longer, healthier life. Whether it’s a simple checkup, a laser therapy session, a complex surgical procedure or a stay in our home-like boarding facility, you’ll find everything you need to meet all of your pet care needs, from birth through the senior years.