Veterinary Assistant

West Side Pet Clinic is hiring a full-time or part-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best possible care during their stay with us. If you are enthusiastic, reliable, and excited about helping us maintain our high standards of animal care and customer service, we would love to hear from you!

What to Expect

As you join our mission to create a better world for animals and the people who love them, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, and retirement for full-time employees.

• Paid time off. Take the time you need to recharge. For full-time employees.

• Employee pet discount because we know your pets are family, too.

• 401(k) with a generous company match to help you invest in your future while you care for pets today.

• Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.

Salary: $16.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Full-time or part-time hours available. The clinic is open Monday–Friday from 8:00 AM – 5:00 PM. Full-time hours typically consist of four 10-hour shifts per week, with a 30-minute lunch break.

Key Responsibilities: 

• Assist veterinarians and vet techs during examinations, treatments, and surgeries.

• Handle and restrain animals safely and compassionately

• Prepare examination rooms and surgical areas by cleaning and sterilizing equipment and surfaces

• Perform basic laboratory tests, such as collecting blood, urine, and stool samples

• Administer medications and vaccinations under the supervision of a veterinarian

• Feed, bathe, and exercise animals as needed

• Maintain accurate medical records

• Communicate with pet owners about their pets’ care, treatment plans, and follow-up visits

• Clean and maintain the clinic, including stocking supplies and ensuring a safe and sanitary environment

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

Qualifications:

• Previous experience working with animals in a veterinary setting is required.

• Technical know-how in areas such as disinfection, administering medication, and using diagnostic equipment.

• Physical ability to handle animals safely and compassionately.

About West Side Pet Clinic

West Side Pet Clinic, established in 2014 in Buffalo, NY, provides high-quality, affordable wellness care for dogs and cats. We focus on preventative medicine, including physical exams, vaccinations, and treatment of common health concerns, while educating pet owners on proactive care. As an AAHA-accredited clinic, we’re committed to compassionate, accessible veterinary services that help pets thrive and support their families.

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