Vertical DIrector of Operations

The Director of Operations – Vertical Construction is responsible for leading and optimizing all construction operations related to vertical projects. This role oversees project execution from preconstruction through closeout, ensuring projects are delivered safely, on schedule, within budget, and to quality standards.

Key Responsibilities

Operational Leadership

Lead day-to-day construction operations across multiple vertical construction projects

Standardize processes, workflows, and best practices across project teams

Ensure alignment between estimating, preconstruction, project management, and field operations

Project Oversight

Provide executive oversight for schedules, budgets, and risk management

Review project forecasts, cost reports, change orders, and margin performance

Support resolution of complex project issues (schedule delays, cost overruns, subcontractor disputes)

Team Leadership & Development

Directly manage Project Executives, Senior Project Managers, and/or Construction Managers

Mentor and develop leadership talent within operations

Recruit, onboard, and retain top construction management professionals

Financial & Performance Management

Accountable for operational profitability and margin performance

Partner with finance on forecasting, cash flow, and cost controls

Drive continuous improvement to reduce rework, claims, and inefficiencies

Safety, Quality & Compliance

Champion company-wide safety culture and ensure OSHA compliance

Oversee QA/QC programs to meet contractual and regulatory standards

Ensure adherence to local, state, and federal construction regulations

Client & Stakeholder Relations

Serve as an executive point of contact for key owners, developers, and partners

Support business development efforts and client retention

Participate in major pursuits, interviews, and contract negotiations

Qualifications & Experience

Bachelor’s degree in Construction Management, Engineering, Architecture, or related field

10–15+ years of experience in vertical construction operations

Proven leadership experience managing multiple large-scale projects

Strong financial acumen and project controls expertise

Deep knowledge of construction contracts (GMP, Lump Sum, CM at Risk)

Preferred

Experience with projects $25M–$200M+

Background with self-perform or subcontractor-heavy models

Professional certifications (PMP, CCM, LEED) a plus

Core Competencies

Strategic operational leadership

Schedule and cost control

Risk mitigation

Team building and coaching

Client relationship management

Decision-making under pressure

Key Performance Indicators (KPIs)

Project profitability and margin performance

Schedule adherence

Safety metrics (TRIR, EMR)

Client satisfaction and repeat business

Staff retention and development