Verification Agent

About Northlake Financial 

Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

Why Work for us? 
Northlake understands the needs of its employees.  Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for dealers.  We specialize in the acquisition and servicing of prime and subprime automotive financing contracts. Our employees flourish in an exciting and engaging environment.

Office Location: Barrie, ON (This role does not provide remote or hybrid work). 

Responsibilities for a Verification Agent: 

Verify applicant income by contacting employers through phone or email to confirm employment and earnings details

Review deal structures and submission details for accuracy and completeness

Assess credit reports and validate proof of income documentation

Provide prompt and professional support to dealer partners, addressing all inquiries with a customer-first mindset

Send banking links for applicable deals to facilitate funding

Collaborate closely with the Sales team to support and finalize deal closures

Adhere to the 3 P’s: Policy, Process, and Procedure

Demonstrate a team-oriented mindset and bring your full self to work each day

Embody Northlake’s core values: accountability, integrity, speed, and innovation

Perform other duties as required

Requirements for a Verification Agent:

Excellent communication and interpersonal skills including strong written and verbal. 

Critical-thinking and ability to identify problems and inconsistencies. 

Strong teamwork and collaboration to ensure process efficiencies. 

Strong analysis skills and knowledge on how to analyze data, documents, user inputs, and workflows. 

Continuous learning mindset for continued growth opportunities. 

Qualifications of a Verification Agent:

High school diploma or equivalent education required 

1-2 years' experience in financial services or a relatable role  

Intermediate skill set in Microsoft 365 & Adobe 

Compensation:

Base Salary of $40,000 annually 

Comprehensive Benefits Package including health and dental coverage 

Employee Assistance Program (EAP) for mental health and wellness support 

Bonusly employee recognition and rewards platform 

Northlake Financial appreciates all interest in this position.  We are an Equal Employment Opportunity employer, and all decisions are based on merit and business needs and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by Canadian Human Rights Commission.  This applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.  Northlake is committed to providing reasonable accommodation to applicants with disabilities.  If you require any additional support, email the hiring manager. 

Financial services, loan underwriting, credit analysis, income and employment verification, compliance, auto loan processing, subprime lending, dealership operations, F&I products, document validation, and vehicle title management.