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Vendor Operations Coordinator

Confidential

Plano, Texas Hybrid permanent

Posted: April 17, 2026

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Quick Summary

Vendor Operations Coordinator is responsible for implementing and maintaining software systems, ensuring efficient operations, and providing excellent customer service to clients. The ideal candidate will have experience in software operations, IT, and customer service, with a strong understanding of software development life cycles and quality assurance processes.

Job Description

Who We Are

At Origina, we are on a mission to change the software world.

We are the leading global independent software maintenance vendor for IBM, HCL, and VMware that Gartner™ consistently recognizes as a forward-thinking alternative to traditional software mega vendors.

At Origina, our values of Trust, Fairness, Relationships, and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles guide us on our exciting, high growth journey.

We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement in both the U.S. and Europe. As a strategic partner, we help customers protect the security and stability of their software, extend its lifecycle, and improve performance.

We are proud of our culture and have been certified as a Great Place to Work™ for both our Dublin headquarters and our U.S. headquarters in Plano, Texas. We have also been recognized as one of Ireland’s best small workplaces and best workplaces in tech.

Visit origina.com to learn more.

The Role

As a Vendor Operations Coordinator, you will support the operational, onboarding, and administrative needs of Origina’s contracted Software Experts. This role is ideal for someone who is highly organized, detail oriented, and comfortable working in a fast paced, global environment.

You will work closely with Recruitment, Finance, and Software Expert Management teams to ensure smooth onboarding, accurate documentation, timely payments, and strong engagement across our U.S. and global vendor community.

What You’ll Do

Payments & Financial Administration

Budgeting and accounts payable activities

Coordinate monthly payments for software experts using internal systems

Match contract work hours to purchase orders

Manage payment related queries via a shared inbox / inbox management

Work closely with Finance and liaise with Head Office in Ireland to resolve payment issues

Onboarding & Compliance

Support documentation and onboarding for Software Experts recruitment

Ensure all required documentation, training, and system access is completed

Experience using background‑screening platforms, coordinate background checks end-to-end (U.S. and global); HireRight experience preferred

Ensure compliance with contractual and onboarding requirements

Systems & Documentation

Own and support improvements in Atlassian Jira related to vendor operations

Maintain key documentation such as PSAs, NDAs, and insurance records

Manage SharePoint content, documentation, and operational reporting

Communication & Engagement

Support and organize global Software Expert meetups and communications

Coordinate and host regular Office Hours sessions

Schedule and support daily recruitment team calls

Administer weekly calls for senior engineering teams, including follow up actions

About You

Minimum 2 years of experience in accounts/finance related administration, or vendor coordination, operations, recruitment coordination.

Degree-qualified – in business administration or similar, Business / Business Studies / and Operations Management

must have a clear interest in operations, coordination, and process improvement.

Hands-on experience supporting payments, invoicing, accounts payable, or financial reconciliation for vendors or contractors

Experience managing onboarding, compliance, and contractor documentation

Strong organizational skills with a high level of accuracy and attention to financial detail

Comfortable working across time zones with globally distributed teams

Clear and professional written and verbal communication skills

Self‑motivated and driven, with a strong sense of ownership over tasks and outcomes

Comfortable taking responsibility for projects from start to finish.

Experience using recruitment CRMs and LinkedIn Recruiter

Proficient in Microsoft Office, SharePoint, Teams, and collaboration tools

To be able to work under pressure and meet financial deadlines.

Willingness to work occasional out‑of‑hours when required to support business needs.

The successful candidate will be a superb communicator, comfortable online or face-to-face

What We Offer

Competitive compensation

Hybrid and flexible working model

Comprehensive Health, Dental, and Vision insurance

Short-term Disability and Life / AD&D coverage

22 days PTO, plus additional days with tenure

10 U.S. Federal and Regional holidays

Generous maternity and paternity leave

4% 401(k) match

$200 annual wellness benefit

$1,000 professional development allowance

Up to 4 weeks remote work from anywhere per year

Paid Volunteer Day

Employee Assistance Program

Inclusive, fun workplace with regular team events

Additional Information

Don’t worry if you don’t meet every requirement. If you feel this role is a good fit, we encourage you to apply. At Origina, culture fit and alignment with our values of Fairness, Trust, Relationships, and Opportunities matter most.

Origina is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, or any other protected characteristic.

By applying, you agree that Origina may process your personal data for recruitment and organizational planning purposes, as outlined in Origina’s Candidate Privacy Notice.

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