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Velocity Account Executive (Intern / Full Time Contractor)

Aircall

Sydney Office permanent

Posted: April 23, 2024

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Quick Summary

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

Job Description

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

About the Role:

With over 2000 customers in APAC and a dedicated team on this specific area, Aircall ambitions to keep growing fast within the APAC region.

We are seeking a highly motivated High Velocity Account Executive to join our dynamic team which is focused on the APAC market. The role itself is based in Sydney.

As a High Velocity Account Executive, you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales.

This role will provide valuable insights into the sales process, customer relationship management and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing a career in sales.

This is an onsite role based in Sydney, with an expectation of 3 days a week in office.

*Please note, we cannot offer work sponsorship for this position.


Key Responsibilities::
• Work closely with Account Executives (AE) of the APAC Market to manage prospects from qualified lead to closing.
• Participate in and observe sales calls to gain practical knowledge about the sales process and customer interactions.
• Manage customer projects during their trial period, negotiate custom offers and close deals.
• Support the team in positioning and articulating the Aircall value proposition to small businesses.
• Collaborate with cross-functional teams, such as marketing and customer success, to ensure a seamless customer experience throughout the sales process.


Qualifications: :
• A Bachelor or Master’'s degree in Business Administration, or a related field.
• English (spoken and written) must be flawless when communicating with clients.
• Excellent verbal and written communication skills, with the ability to articulate ideas clearly and persuasively.
• Highly motivated and results-oriented with a strong work ethic.
• Experience in a customer facing role (sales, support or success) is a plus.


Why join us?

🚀 Key moment to join Aircall in term of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits

DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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