VCV Product IT Business Analyst

Location: Warsaw, Poland

Hybrid model of work: 3 days in office, 2 remote per week

The Veeva Clinical Vault Business Analyst partners with Product Owners, Engineering, DevOps, Architecture, and Business stakeholders to design and deliver clinical capabilities across Veeva modules including eTMF, CTMS, Study Startup (SSU), Site Connect, Externally Sponsored Research Study, Site Payments, and Study Training. The role leads requirements elicitation, business process design, and solution evaluation to ensure high-quality, compliant, and value-driven outcomes aligned to AstraZeneca standards. This position operates in agile teams, facilitates discovery and prioritization, writes well-formed user stories and acceptance criteria, and supports UAT and change management across global clinical stakeholders. 

Typical Accountabilities  

• Agile Delivery: Build and maintain effective relationships with Product Owners/Managers, Business Relationship Managers, Enterprise Architects, Developers, Client Services, and UX. Lead and facilitate discovery workshops to clarify scope and outcomes for new clinical capabilities. Write user stories, scenarios, and acceptance criteria using INVEST principles; manage and prioritize product backlogs; evangelize product roadmap; and provide demos and training on new features. 

• Business Needs Identification: Assess and define clinical business needs across Study Planning and Conduct, TMF operations, startup workflows, site engagement, payments, and training. Proactively identify improvement opportunities aligned with strategy, substantiating proposals via research and benchmarking. 

• Business Analysis Planning: Select appropriate analysis approaches based on complexity, risk, assumptions, constraints, and dependencies. Plan and manage personal deliverables and deadlines; contribute to iteration planning and release readiness. 

• Stakeholder Analysis & Change: Identify clinical and cross-functional stakeholders and maintain relationships tailored to influence and adoption needs. Contribute to communication and change plans that drive awareness, readiness, and sustained adoption across country affiliates, CROs, and sites. 

• Requirements & Design Definition: Own requirements management plans including elicitation, approvals, processes, RAID, and scope impacts. Maintain traceability through testing and validation. Translate business needs into design specifications spanning Functional Design, User Interface considerations, and Business Process Design. Partner closely with Architecture to ensure solutions deliver agreed benefits and comply with data privacy, GxP, and AZ quality standards. 

• Business Case & Benefits: Support business case development, including investment rationale, ROI, measurable outcomes, and benefits realization plan for clinical process efficiencies and quality improvements. 

• Solution Evaluation: Evaluate solution options for clinical readiness, value for spending, and operational impact. Provide recommendations grounded in data, regulatory requirements, and user experience feedback. 

Veeva Clinical Vault Knowledge & Responsibilities 

• eTMF 

• CTMS 

• Study Startup (SSU) 

• Site Connect 

• Externally Sponsored Research Study  

• Site Payments 

• Study Training  

Collaboration 

• Collaborate with Business Relationship Managers, Product Owners, and Business Analysts to sustain strong business relationships, enable process change, and serve as a point of contact for application development and enhancements. 

• Partner with business customers & product owners to identify requirements and communicate impacts, costs, and benefits; support and/or facilitate UAT planning, test case design, execution, and defect triage. 

• Work with process owners to devise solutions that improve performance, compliance, and user experience across clinical operations and site interactions. 

• Coordinate with IT Architecture, Delivery, and Support to ensure clear requirements, effective testing, and high-quality releases that meet customer experience expectations. 

Shared Responsibilities 

• Testing: Partner with Test Leads to define the testing approach, traceability from requirements to test cases, entry/exit criteria, and coverage across functional, integration, UAT, and regression testing. 

• Change & Communication: Partner with Change Management and Communication Leads to deliver stakeholder analysis, communication plans, training content, and readiness activities to ensure adoption. 

​Essential 

• Practical experience with Agile methodologies (Scrum/Kanban), including backlog management and iterative delivery. 

• Hands-on use of business analysis tools and techniques to design and deliver business change in a regulated (GxP) environment. 

• Strong engagement, communication, facilitation, and influencing skills; confident presenting to global stakeholders. 

• Experience working with third-party suppliers/CROs and cross-functional teams. 

• Demonstrated experience with Veeva Clinical Vault modules (eTMF, CTMS, SSU, Site Connect, ESR Study, Site Payments, Study Training). 

• Ensure solutions align with AstraZeneca quality standards, GxP controls, data privacy, and audit readiness. 

• Maintain documentation integrity, configuration control, and change records to support inspections and internal audits. 

• Support periodic health checks and continuous improvement aligned to KPIs and benefits realization. 

• Delivery of prioritized backlog items to definition of done with high-quality acceptance outcomes. 

Desirable 

• Degree in a relevant discipline and/or formal certification in business analysis (e.g., IIBA, BCS) or Agile (e.g., CSM, SAFe). 

• Experience working in a global pharmaceutical organization with awareness of clinical trial processes and regulatory frameworks (ICH-GCP, GDPR). 

• Exposure to data governance, master data, and integration patterns across Veeva modules and enterprise systems. 

• Effective traceability from requirements through testing and release, with timely closure of RAID items. 

• Scripting knowledge Python or R 

Date Posted

17-mar-2026

Closing Date

26-mar-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.