Value Insights Manager

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Join our Technical Value Engineering team to build data foundations that prove customer value at scale. This role combines data engineering, analytics, and customer outcome measurement to support our Outcome Delivery System (ODS). You'll work with one of the richest B2B datasets in the world to automate insights that drive outcome realization.

RESPONSIBILITIES

• Partner with sales and customer success teams to build ROI models, extract KPIs from Gong data, and create compelling value stories that translate technical outcomes into measurable business results for executive stakeholders.

• Design and implement robust dbt models that transform raw Gong data into analytics-ready tables supporting outcome attribution and value realization across all customers. Architect scalable, efficient data solutions using a modern stack (SQL/Snowflake, Python, dbt, Airflow, GitHub) optimized for precise business impact tracking.

• Work closely with product, engineering and analytics teams to align data architecture with business goals while creating and documenting methodology.

• Implement automated tests, monitoring dashboards and data quality frameworks. Partner with Product Analytics on shared data governance and definitions.

• Create data marts and parameterized queries that empower Value Engineering to self-serve complex analyses while building automated insight delivery systems that enable Customer Success to demonstrate measurable value to customers.

• Craft persuasive presentations and thought leadership content to communicate insights internally and externally while triaging support tickets and driving systematic improvements that reduce manual work and scale impact.

QUALIFICATIONS

• 6-10 years experience in value engineering or related fields.

• Degree in Computer Science, Data Science, Business, or related field or equivalent practical experience.

• Highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization.

• Proficient with dbt for transformation, modeling, documentation, testing, and comfortable owning pipelines end-to-end.

• Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights.

• Familiar with CI/CD for data workflows, version control systems (e.g., Git), and testing frameworks.

• Strong communicator who collaborates well with technical and non-technical stakeholders and can simplify complexity for executives.

• Proven ability to extract insights from sales/customer success data and connect product usage to business outcomes.

• Experience with CRM systems and tools (e.g., Salesforce).

Nice To Have

• Experience with event instrumentation and user behavioral data.

• Scripting ability in Python for automation and data processing.

• Familiarity with modern data stack tools such as Airflow, Fivetran, Looker, or Segment.

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.

• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.

• Mental Health benefits with covered therapy and coaching.

• 401(k) program to help you invest in your future.

• Education & learning stipend for personal growth and development.

• Flexible vacation time to promote a healthy work-life blend.

• Paid parental leave to support you and your family.

• Company-wide recharge days each quarter.

• Work from home stipend to help you succeed in a remote environment.

The annual salary for this position is $122,400 - $180,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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