Valet/Booth Attendant Opportunity- Henry Ford Southfield Hospital: ($14+TIPS, M-F, Full-time, 8AM-4PM, Hybrid position, 8-hour shift per day)

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services. 

Valet/Booth Attendant: Full-time, Monday-Friday (off Saturday & Sunday), $14.00+TIPS, 8am-3pm, 5 shifts per week, 8-hour shift.

We are looking for detail oriented, energetic and compassionate team members for our Valet Team at our Henry Ford Providence Park Hospital-Southfield Campus. These individuals should be dependable, open to feedback and have a positive mindset, along with great communication skills. The ability to run, walk, and stand throughout the shift is also essential. Must have a valid driver's license, a clean driving record and pass a background check. Reliable transportation is also a must.

Job Requirements:

Must have a valid driver's license, a clean driving record and be able to pass a background check. 

The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.

Applicants must also have reliable transportation.

Greeting patience and guests, helping with directions, helping with wheelchairs and strollers.

Must be friendly, helpful, empathetic and have a customer service background.

Job Duties include but not limited to:

Report to work on time for all scheduled shifts ready to work 

Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible

Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance

Team-Member is expected to wear his/her badge at all times

Drive, park and retrieve guest’s cars in a safe and courteous manner

Ensure customers are receiving timely service

Wash the windshield on each car we park

Maintain a polite and professional demeanor at all times, regardless of the situation

Open doors and provide any assistance needed

Actively seek opportunities to exceed expectations

Responsible for booth attendant duties in booth on campus and managing parking lots

Help give directions and knowledge of campus to visitors and staff

Maintain access to visitors of the hospital

*All full-time employees are eligible for Medical/Dental/Optical and PTO after 60 days of full-time employment

Please upload an updated resume or respond with a paragraph or two about yourself and your work experience. Applications lacking this information will not be considered. 

We look forward to hearing from you!