UX Senior Manager, Acceptance Risk Detect

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Role

As UX Senior Manager – you will provide strategic design leadership across the Decision Manager and Integrated Risk Platform domains, shaping how fraud and risk products evolve at scale.

You will be accountable to multiple teams or major initiatives, setting direction, establishing design excellence, and influencing senior product and engineering leaders.

Responsibilities:

• Define and evolve the long‑term UX strategy for Decision Manager.
• Ensure coherence across Decision Manager experiences.
• Elevate rule‑authoring, analytics and explain ability experiences.
• Lead and develop Design Managers.
• Build a high‑performing design organization.
• Influence roadmap decisions.
• Establish standards for design quality and usability.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Locations: Austin, TA and Atlanta, GA

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Bachelor’s degree with 5+ years experience in UI-UX or Advanced degree (e.g. Masters, MBA, JD, MD) with 3+ years experience in UI-UX or PhD with 1+ years experience in UI-UX.

Required Skills and Experience
• Extensive experience leading design teams.
• Track record managing senior designers.
• Deep understanding of UX for data‑heavy systems.
• Executive‑level communication.
• UI-UX experience

Additional Skills and Experience
• Advanced UX degree.
• Fraud, risk or AI‑enabled platform experience
• Strategic thinker
• Strong mentor and culture‑builder
• Resilient and composed in a fast paced environment

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 143,700.00 to 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.