UX Designer (2 year contract)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade. ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, governance and assurance services as well as managed processes. In a dynamic digital & cyber landscape where trust & collaboration is key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

About the product/team:

• GovWallet Suite consists of 4 products: GovWallet, GovSupply, GovEntry and GovRewards.
• GovWallet: A centralised payment orchestrator to simplify how WOG agencies disburse credits payout and collect payments.
• GovSupply: A centralised distribution system designed for WOG and organizations to efficiently distribute and manage physical items.
• GovEntry: A centralised, self-serve event management, access validation & attendance taking system for WOG agencies.
• GovRewards: A centralised reward points system to help nudge desired behaviour by transforming everyday activities into meaningful rewards.
• As a designer on GovWallet Suite, you will be designing journeys, experiences and screens for the products within the suite across the different products.
• Your teammates consists of about 2-3 other designers, in a development team of about 25.

Responsibilities:

• Cross-functional teamwork (20%): You’ll work closely with non-designers (such as software engineers) who bring your work to life
• Stakeholder engagement (10%): Consult stakeholders to understand their goals and use your special ability of user-centricity to improve government digital services
• Design research (10%): Drive user research activities (e.g. user interviews, usability testing) and translate research findings into actionable recommendations
• Design system (15%): Plan, implement and promote design components and templates to ensure a consistent WOG experience that is simple yet scalable
• Design solutioning (35%): Develop and iterate on ideas (e.g. user flows, wireframes, prototypes) using industry tools (e.g. Figma, Adobe Creative Suite and even AI tools).
• User testing (5%): Validate design decisions through usability testing and feedback loops to ensure the product is functional, usable and delightful
• Cross-product collaboration (5%): Collaborate with other teams when problem spaces require a mix of platform products to come together to form an end-to-end solution

Requirements:
• Have experience building Platform products meant for users to self-serve
• 4 years of relevant design experience

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/ or such other successor site.

Benefits:
• A wholly-owned subsidiary of GovTech.
• An attractive yearly training budget and annual performance bonus!
• Contract Staff enjoys the same benefits as Permanent Employees.