Utilities Technician

Utilities Technician – Water Distribution & Sewer Collection

Department: Public Works – Water/Sewer/Highway
Job Code: WD/3
Employment Type: Full-Time
Reports To: Utility Supervisor

Building the systems your community depends on—every single day.
The Town of Hanover is seeking a skilled, hands-on Utilities Technician to help maintain the essential water and sewer infrastructure that protects public health and keeps the community running. This role offers the opportunity to work in the field, at treatment facilities, and across town—solving real-world challenges and making a visible impact on the safety, reliability, and quality of life in the Upper Valley.

Why Join Us & Benefits – Town of Hanover, NH

Play a vital role in protecting public health and maintaining critical infrastructure

Work hands-on with modern water distribution systems and sewer collection

Join a professional, team-oriented Department of Public Works

Serve a community that values quality municipal services

Enjoy competitive compensation and a comprehensive benefits package, which may include:

Health and dental insurance

Participation in the New Hampshire Retirement System

Paid holidays, vacation, and sick leave

Town-paid disability and life insurance

Opportunities for training, certification, and professional growth

Benefit from the stability and work-life balance of municipal employment

This position performs technical duties in support of the operation, maintenance, and repair of the Town’s water treatment and filtration facility, storage reservoirs, water distribution system, and sewer collection system. The Utilities Technician plays a critical role in ensuring safe drinking water delivery, reliable wastewater collection, and the ongoing maintenance of municipal infrastructure.

Essential Duties and Responsibilities

Assist in the repair, operation, installation, construction, maintenance, and servicing of water mains, services, valves, hydrants, and related appurtenances

Perform restoration of disturbed areas, including asphalt patching, concrete sidewalk repairs, and restoration of vegetated areas

Locate water and sewer lines, leaks, valves, and services

Perform water service taps

Inspect work performed by private contractors, including testing new and replaced components

Collect water distribution system samples and perform required compliance and operational testing

Participate in maintenance of the sewer collection system, including flushing lines, removing roots, adjusting and maintaining manhole covers, and inspecting infrastructure

Assist with construction, installation, and repair of sewer lines and manholes

Respond to customer concerns and identify and resolve system issues

Perform traffic control and maintain safety and warning signage at work sites

Operate excavation and utility equipment

Participate in after-hours emergency call-ins for water main breaks and sewer system backups

Read, repair, and replace water meters

Perform routine maintenance on vehicles and equipment

Install, maintain, and repair fire hydrants and ensure year-round access

Mow and trim grass along the water and sewer rights-of-way

Perform sidewalk winter maintenance, including after-hours storm response

Perform related duties as assigned

Knowledge, Skills, and Abilities

Knowledge of water treatment and distribution system operations

Knowledge of water treatment techniques, instrumentation, laboratory procedures, and sampling

Knowledge of sewer system construction, maintenance, and repair methods

Knowledge of underground utility excavation procedures and confined space safety

Knowledge of federal, state, and local regulations, Town ordinances, and departmental policies

Proficiency with computers and job-related software

Skill in operating tools, vehicles, and heavy equipment

Skill in vehicle and equipment maintenance

Skill in locating underground utilities

Strong problem-solving, planning, and prioritization skills

Effective interpersonal, oral, and written communication skills

Ability to work safely in high-traffic, stressful, and hazardous environments

Physical Demands and Work Environment

Work involves standing, walking, bending, crouching, stooping, and climbing

Frequent lifting of light to heavy objects and use of tools requiring dexterity

Ability to distinguish colors and utilize sensory awareness (sight, smell, etc.)

Work performed outdoors and occasionally at the treatment facilities, including cold or inclement weather

Exposure to moving machinery, dust, dirt, grease, irritating chemicals, and raw sewage

Use of personal protective equipment such as gloves, goggles, and masks required

Minimum Qualifications

Minimum High School Diploma; Specialized training related to utilities, water, or sewer systems preferred but will train the right candidate

One to two years of relevant experience or equivalent apprenticeship/internship experience preferred

Possession of, or ability to readily obtain, a valid New Hampshire Class A CDL with tank endorsement; in-house certification available to obtain necessary licensing.

Possession of, or ability to readily obtain, appropriate state certification for water treatment or distribution

Possession of, or ability to readily obtain, a Grade 1 NHDES Collection System Operator Certification

Hours of Work:

40 hours a week: 7:00am- 3:30pm Mon-Fri

Union, Non-Exempt Position

Help shape the infrastructure that shapes a community.
If you’re ready to put your skills to work where they truly matter, this is your opportunity—apply now and be part of the team that keeps Hanover moving forward.

The Town of Hanover is an Equal Opportunity Employer. The Town does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to creating a diverse and inclusive workplace and encourage qualified candidates from all backgrounds to apply.