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US Shift Hiring for Inbound Technical Support Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: January 7, 2017

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Quick Summary

Adeeba E-Services Pvt. Ltd. is seeking a skilled inbound technical support specialist to join our US-based contact center team in Kolkata, India.

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

SPOT OFFER..Immediate Joiners Required

Hiring for Inbound Technical Support Process For US Shift.

Job Description:

Receiving inbound calls from customers regarding printers, routers, emails issues and campaign calls.

Analyzing the issues and selling relevant plans and softwares.

Candidates Profile: Must have experience in outbound tech process more than 6 months.

Must know how to close the calls and take the payment from the customers.

Perks & Benefits to Employees:

Huge Performance Incentives + Fixed Salary+Attendance Allowances
No Target Pressure
Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme. 
On spot /monthly/yearly, incentives 
Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year

Qualifications:
HS/Any Graduate

Eligibility Criteria: 

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

Contact: Priyanka (HR) @ 9804149788

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

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