US Customs Clearance Coordinator (Remote)
Confidential
Posted: January 30, 2026
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Quick Summary
The Customs Clearance Coordinator plays a vital role in ensuring the smooth movement of goods across the border, ensuring compliance with regulations and maintaining accurate records.
Required Skills
Job Description
Customs Clearance Coordinator (Remote)
Department: U.S. Operations
Reports To: Release Supervisor (US)
Location: Remote
Schedule: Full-time, Monday to Friday
There are three schedules available for this position.
Lumber Release - 9:00am - 5:30pm PST
Highway Release - 4:00pm - 12:30pm PST
Highway Release - 3:00pm - 11:30pm PST
Compensation: $45,000 – $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked.
Position Summary
The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service.
This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service.
About A & A Customs Brokers
For more than 40 years, A & A has specialised in customs brokerage and international trade—but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach.
Certified as a Great Place to Work by our employees
Remote-first culture, giving you the flexibility to work from anywhere
Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k
Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs
Investment in your career growth with training and certification support, including:
$2,000 bonus for completing your CCS designation
$2,000 bonus for successfully completing the LCB exam and earning your license
Our culture is values-driven—we collaborate, innovate, and celebrate wins as a team. At A & A, we believe client service starts with supporting and empowering our people.
Key Responsibilities
Review documentation and prepare customs release entries for processing
Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds
Assign correct tariff classifications (HTSUS)
Ensure shipments are released, classified, and billed accurately and in a timely manner
Handle general inquiries professionally via phone, email, or internal channels
Maintain knowledge of all ports across the U.S. and Canada
Ensure compliance with U.S. Customs regulations when completing import documents
Support other operational tasks as required
Qualifications
Required:
Previous customs entry release experience
Experience processing entries across multiple modes (highway, rail, air, ocean)
Strong accuracy and ability to handle large volumes of work under deadlines
Ability to work independently during evening shifts
Strong customer service and communication skills
Preferred:
Experience with Softwood Lumber Entries
CCS designation or Licensed Customs Broker (LCB) certification
Experience working with Partner Government Agencies (e.g., FDA, USDA)
Additional Information
To learn more about us, visit:
www.aacb.com
See what our team says:
Glassdoor Reviews
#ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow
A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.