US Benefits Analyst

About the Team

OpenAI’s People team aims to hire, engage, and retain world-class talent who will safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Benefits team is an important subset of the HR team and is responsible for creating and delivering best in class, innovative benefits, and experiences for a rapidly growing employee population, both in and out of the US.

About the role

We’re hiring a U.S. Benefits Analyst to help ensure our benefits programs are accurate, reliable, and easy for employees to navigate as OpenAI scales.

In this role, you’ll work at the intersection of systems, data, and employee experience. You’ll own core U.S. benefits operations—auditing data, reviewing vendor billing, and responding directly to employee questions—while partnering closely with cross-functional teams.

This is a hands-on role for someone who takes pride in operational rigor, ownership, and clear, empathetic employee support. You’ll report to the U.S. Benefits Manager and play a key role in maintaining a strong, reliable benefits foundation as the company grows.

Your Responsibilities:

- Audit and maintain accurate U.S. benefits data across Workday and vendor systems.

- Review and reconcile benefits vendor invoices; investigate and resolve discrepancies.

- Serve as a front-line resource for employee benefits questions, providing clear and empathetic guidance.

- Maintain benefits elections, eligibility, and configurations in Workday.

- Partner with Payroll, Finance, HR Systems, and vendors to resolve issues and improve processes.

- Support key benefits projects such as open enrollment, audits, ongoing operational reviews, and compliance.

- Identify recurring issues and help improve how benefits are administered at scale.

We’re Seeking:

- 2–3 years of experience in benefits administration, HR operations, or a related role.

- Experience supporting U.S. health and welfare benefits and/or retirement plans (e.g., 401(k)).

- Hands-on experience with Workday, including transactions, configuration, and audits.

- Strong attention to detail and comfort working with data and reconciliations.

- Clear written communication skills and a service-oriented mindset.

- Ability to manage multiple priorities in a fast-paced, evolving environment.

Workplace & Location

This role is based in our San Francisco office, and we aren’t considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location factors may change over time.

We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.

OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.