[UPLIVE Company] Head Of Liveops

As Head of LiveOps at Uplive, you will lead the most crucial division of our business, managing high-impact titles such as. Your role is to drive growth by creating and executing robust product strategies, ensuring operational excellence, and cultivating a high-performing team culture. You will play a key part in Uplive's hybrid transformation, optimizing LiveOps, monetization strategies, and product practices through innovation and automation.

WHAT YOU WILL DO:
• Game Strategy Leadership:
• Division Strategy Development: Formulate and lead the division's strategy, aligning with Uplive's overarching goals, market insights, and team capabilities.
• Resource Management: Identify gaps in resources or skills and ensure they are filled effectively to support team success.
• Game Expansion & Monetization: Drive the creation of new features, market expansion strategies, and monetization methods for Uplive's top-performing titles.

AI Integration & Advancement:
• Stay Ahead of AI Trends: Keep Uplive informed on relevant AI innovations and integrate them to streamline production and optimize LiveOps.
• AI Applications: Apply AI-driven tools to enhance efficiency in production, LiveOps, and operational processes.

Infrastructure and Tool Development:
• Reusable Product Strategies: Lead product strategies that allow for cross-game reusability and scalability.
• Tool & Infrastructure Development: Collaborate with cross-functional teams to design and build the infrastructure and tools needed to support scalable operations and automation.

Team Leadership & Development:
• Cross-Functional Leadership: Guide and mentor a diverse, cross-functional team including product managers, game designers, engineers, data analysts, and monetization experts.
• Promote Uplive’s Culture: Lead by example to uphold Uplive's core values and culture across the team.
• Team Growth: Recruit and develop talent while maintaining a high-performance, innovative, and collaborative environment.

• Monetization Strategy & Execution:
• Monetization Plans: Develop and implement effective monetization strategies for Uplive’s LiveOps products, focusing on the hybrid casual model.
• Retention & Engagement: Drive user retention strategies and optimize monetization mechanics to maximize game revenue.

Project Management with Scrum Framework:
• Agile Execution: Apply Scrum principles and methodologies to manage day-to-day operations, ensuring alignment with strategic goals.
• Project Oversight: Ensure seamless execution of projects from ideation through to release, optimizing resources and budget allocation across teams.

Performance & KPI Management:
• Setting KPIs: Establish and track key performance indicators for game teams, projects, and the division, ensuring that objectives are met and exceeded.
• Data-Driven Decisions: Use KPIs to drive continuous improvement and strategic decision-making.

Contributing to Company Strategy & Culture:
• Strategic Contributions: Act as a key collaborator in shaping Uplive's company strategy, offering insights and feedback to senior management.
• Cultural Leadership: Help co-create, maintain, and promote Uplive’s company culture, aligning it with our growth and long-term vision.

QUALIFICATIONS:
• Experience: 7+ years in mobile game or app development, with significant experience in LiveOps and hybrid casual titles.
• LiveOps Expertise: Demonstrated success in designing and scaling LiveOps systems, including retention strategies and monetization models.
• AI Knowledge: Experience implementing AI products or tools to enhance LiveOps and production workflows.
• Leadership Experience: At least 5 years in leadership positions, known for building high-performing teams and providing clear direction.
• Strategic Thinking: Ability to move from high-level strategy to tactical execution, balancing long-term goals with short-term needs.
• Adaptability & Resilience: Skilled at handling ambiguity, shifting priorities, and working in fast-paced environments.
• Communication: Strong verbal and written communication skills, with the ability to translate complex concepts into clear directives for diverse teams.
• Mobile Game & Ad Tech Knowledge: Solid understanding of the mobile gaming ecosystem and ad tech.
• Passion for Music & Games: Genuine excitement for crafting music-based game experiences that resonate with players.
• Language: Fluent in English, both written and spoken.

WHAT WE OFFER:
• Competitive salary, 100% salary during probation
• Performance bonus with 30% of company profit shared with no cap
• Full SHUI as Vietnamese Law + Premium Private Medical Insurance and annual health check
• Minimum 12 days paid annual leave + 10 days paid sick leave.
• 12 days working from home per year
• Annual flexi-budget (9.400.000 VNĐ/year) for well-being & personal development
• Free daily lunch with 10+ menu options.
• Free daily F&B: Snacks, juice, beverage, tea-time
• Monthly/Bi-monthly team activity allowance
• Company learning trip will be top of countries that we gain most profit. 1st is Korea, next destination is Japan
• Sponsored sports activities: badminton, soccer, ...
• Sponsored overseas conferences and industry events for all levels.
• Modern equipments/AI tool provided.

How To Apply
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