Unit Manager

Unit Manager – Residential Youth Services
Location: Crestview, FL
Job Type: Full-Time | Variable Hours
Pay: $60,000 - $66,000 / yr
Schedule: Includes evenings, weekends, and holidays as needed

About Youth Opportunity & Crestview Youth Academy 

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Crestview Youth Academy in Crestview, Florida, is a secure Youth Academy serving males ages 13 to 17, delivering trauma-informed care across mental health and substance abuse needs. The program combines clinical therapy, education, restorative justice, therapeutic recreation, and life skills training. Youth typically remain in care based on individualized goals, participating in individual, family, and group therapy; victim impact awareness; vocational and pre-vocational preparation; and enrichment activities such as art, music, and recreation. Small group living units and licensed dietitian-managed meals support emotional stabilization and reintegration planning.

Benefits
• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

About the Role
As a Unit Manager, you will oversee the operations of a residential housing unit, providing direct supervision to Shift Supervisors and Youth Care Specialists. You will lead the daily structure and culture of the unit while ensuring youth safety, staff accountability, and facility compliance. This is a hands-on leadership position ideal for professionals with strong organizational and interpersonal skills.

Key Responsibilities
• Manage the day-to-day operations of a housing unit, ensuring cleanliness, safety, and youth well-being

• Supervise, schedule, and evaluate assigned staff, providing training and corrective guidance as needed

• Monitor staff performance, attendance, and conduct, and escalate issues appropriately

• Oversee youth activities, unit schedules, and implementation of structured programming

• Coordinate with clinical and operational teams to manage youth intake, appointments, and discharges

• Ensure compliance with state regulations and facility policies, including security procedures and behavior management systems

• Conduct room checks, monitor for contraband, and maintain secure environments

• Review and investigate incident reports, grievances, and use of restraints or confinement

• Administer medications and maintain accurate documentation

• Conduct routine inspections and implement corrective actions as needed

• Maintain logs and prepare narrative reports regarding youth behavior, staffing, and unit operations

• Assist with onboarding, training, and professional development of unit staff

Qualifications Required:
• Bachelor’s degree from an accredited college or university

• Minimum three years of experience working with youth in a residential behavioral health or juvenile justice setting

• Prior supervisory experience in a similar environment

• Valid driver’s license and ability to pass a background check

• Ability to meet Certified Behavioral Health Technician (CBHT) training within 9 months

Preferred:
• Working knowledge of substance abuse and trauma-related interventions

• Experience managing structured programming and crisis response in residential settings

• CPR/First Aid certified or willingness to obtain

Apply Today
Make a difference with us. Apply through Indeed or visit www.youthopportunity.com.

Youth Opportunity is an Equal Opportunity Employer.