UNIT CLERK

Position Summary

Freedom Behavioral Hospital of Greenville is seeking a detail-oriented and organized Unit Secretary to support the nursing department. This role serves as a critical communication hub between nursing staff, patients, families, and providers.

The Unit Secretary provides administrative, clerical, and coordination support to ensure efficient unit operations, accurate patient records, and timely communication across departments.

Key Responsibilities

Serve as liaison between nursing staff, patients, families, and providers

Perform receptionist duties including answering phones and greeting visitors

Maintain and organize patient medical records and charts

Enter admissions, discharges, and patient data into the EHR system

Assist with coordinating patient transport, labs, radiology, and dietary needs

Monitor and report discrepancies in patient records and census

Support Director of Nursing with administrative reporting (incident reports, staffing, etc.)

Ensure availability of forms, supplies, and office equipment

Assist nursing staff with communication, documentation, and workflow coordination

Participate in unit meetings and support implementation of policies and procedures

Provide support during medical rounds and assist with order entry as needed

Perform general clerical duties (faxing, copying, emailing)

Maintain confidentiality and compliance with HIPAA and hospital policies

Qualifications

Education:

High School Diploma or GED required

Knowledge of medical terminology preferred

Experience:

Minimum 1 year of clerical, receptionist, or healthcare experience preferred

Prior hospital or behavioral health experience strongly preferred

Skills & Competencies

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Attention to detail and accuracy in documentation

Ability to work in a fast-paced, high-interruption environment

Basic computer and data entry skills

Ability to follow policies, procedures, and instructions

Basic understanding of medical and psychiatric conditions

Certifications / Requirements

Valid Driver’s License or Government ID

CPR Certification (or ability to obtain)

Behavioral Management Training (provided if needed)

TB test required upon hire and annually

Work Environment

Behavioral health hospital setting

Moderate to high noise level

Fast-paced environment with frequent interruptions

Exposure to psychiatric patients in acute care settings

Physical Requirements

Ability to stand/walk for extended periods

Ability to sit for long periods (4+ hours)

Ability to lift at least 10 lbs

Ability to hear alarms, phones, and communicate clearly

Why Join Us

At Freedom Behavioral Hospital, you play a key role in supporting patient care and nursing operations. We value teamwork, professionalism, and individuals who thrive in a fast-paced healthcare environment.