Unemployment Hearing Coordinator - Remote

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

The Hearing Coordinator will have a need to achieve accomplishments, work within a collaborative environment, organize tasks while keeping them prioritized, and raise issues before they turn into problems. You will bring creative and strategic solutions to the table to help evolve processes and challenge current thinking. You will report to the Senior Hearing Manager and work fully remote.

You will:

• Manage multiple hearings, deadlines, and administrative tasks
• Prepare witnesses or clients for the hearing process and register witnesses for hearings with state agencies
• Ensure all employer documents are accurate and submitted on time for hearings
• Request postponements when employer witnesses are unavailable
• Provide analysis of potential further appeals on unfavorable hearing decisions
• Submit appeals and briefs to Board of Review or Commission level
• Look for ways to improve processes and workflows, bring new ideas to the team

You are:

• Collaborative with fellow team members, peers and important partners; able to connect ideas across internal and external opportunities
• Challenge traditional approaches, inquisitive with a fondness for looking for new opportunities
• Optimistic about what can be; persistent; demonstrate a fierce commitment to challenging status quo

Qualifications

• 3+ years experience with unemployment claims and appeals process
• Experience with state unemployment hearing rules, documentation requirements, and appeals processes
• Experience explaining UI processes to clients, witnesses, and other teams

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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