UI/UX Designer (6405)

As a UI/UX Designer, you will support complex initiatives across their lifecycle by bringing structure, clarity, and a human-centered perspective to how problems are understood and addressed. In this role, you will work collaboratively with cross-functional teams to design and improve digital experiences, focusing on accessibility, usability, and functionality.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Lead discovery efforts to identify user needs, pain points, requirements, and business objectives.

• Plan and facilitate stakeholder interviews, workshops, and working sessions to drive alignment and clarity.

• Translate ambiguous problem spaces into clearly defined problem statements and priorities.

• Communicate design intent, requirements, and constraints effectively to technical, non-technical, and leadership audiences.

• Present findings, recommendations, and design concepts to stakeholders in a clear, inclusive manner.

• Synthesize research and discovery findings to produce actionable artifacts (e.g. affinity diagrams, service design diagrams, and customer journey maps).

• Develop wireframes to explore solutions and gather early feedback.

• Advocate for user-centered design practices and contribute to the team’s growth in discovery and design methodologies.

• Demonstrate curiosity and a growth mindset by continuously learning new tools, methods, and domain knowledge to improve discovery and design outcomes.

What you’ll need to succeed:

• An active Secret security Clearance.

• BA/BS degree.

• 3+ years of relevant experience

• Proven experience leading discovery and requirements gathering activities.

• Proficiency in creating design artifacts using tools such as Figma, Miro, or similar.

• Experience with design and prototyping tools (e.g., Figma, Miro, Sketch).

• Strong verbal and written communication skills; comfortable presenting in and leading meetings.

SALARY RANGE: $119,000 - $128,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate's professional background and relevant work experience

• The specific responsibilities of the role and organizational needs

• Internal equity and alignment with current team compensation

• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:

• Performance-based bonuses

• Company-paid training and/or certifications

• Referral bonuses

To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off (PTO) and holidays

• Parental Leave and dependent care

• Flexible work arrangements

• Professional development opportunities

• Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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