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TW/HK Marketplace Intern

Emma Sleep

Shanghai Hybrid internship

Posted: March 2, 2026

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Quick Summary

As a TW/HK Marketplace Intern at Emma, you will be responsible for providing high-quality customer service to customers in Hong Kong.

Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!


What You'll Do::
• Manage daily operations for the brand’s official D2C website and major marketplaces (Momo, Shopee, HKTVmall) in Hong Kong and Taiwan, including product listing, info maintenance, inventory monitoring, and page optimization.
• Use tools like Webflow for website updates, including visual asset adjustments, pricing updates, image replacement, and layout optimization.
• Compile and analyze business data using GA4 and marketplace backends (e.g., Seller Centers). Generate weekly/monthly reports to track traffic, user behavior, and sales conversions to provide actionable insights.
• Coordinate with internal teams and external partners to ensure smooth project execution.


Who The Team Is Looking For::
• Passionate about e-commerce, digital marketing, or the retail industry.
• Growth mindset with strong communication and collaboration skills.
• Detail-oriented and proactive in taking ownership.
• Analytical mindset with strong logical thinking.
• Availability: Minimum 5 months, 3–5 days per week (5 days preferred).
• Bonus: Interest in the TW/HK markets; proficiency in Cantonese is a plus.
• Currently a student or a fresh graduate student with plans to continue further studies.


Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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